Operations Coordinator
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Key skills for this role
About the Role
Responsible for customer requests, rate negotiation, shipment preparation, and communication with overseas offices; requires excellent English and Microsoft Office skills.
Key Skills for This Role
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Overview
Receiving customers requests, working with various overseas offices to obtain competitive shipping prices.
Rate negotiation with carriers and suppliers.
Preparing the quotation to the customers including the local services that might be requested such as (Clearance, delivery and Storage)
Communicating and following up with overseas offices to book the shipments considering time differences. (US & Far-East).
Preparing shipment files, approving and uploading invoices and related documents using in-house software.
Handling complaints and irregularities with vendors and customers.
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