Operations Coordinator

• Start with Care – create a lasting impact through genuine care
• Thrive as a Team – create an environment of collaboration and encouragement
• Anticipate Unspoken Needs – be proactive in delivering extraordinary service and support others
• Resolve with Respect – treat others with empathy, patience, and kindness
• Safety Always – maintain a safe and secure environment
• Assists in the task development, prioritization, and quality control audits of the event operations/conversion scope of work.
• Leads event operations and conversion staff to move, pick up, and/or deliver equipment supplies and other materials.
• Arranges for the relocation and setup/teardown of furniture, equipment, and other materials based on the needs of events and daily operations of the stadium and campus.
• Assists supervisor, as needed, with scheduling, supervision, and management of event operations and conversion staff.
• Leads Operations Leads and Operations Crew Members by example in setting up and breaking down event equipment and furniture.
• Assists with or performs maintenance and/or repairs for Operations-related assets.
• Operates heavy equipment including but not limited to forklifts, pallet jacks (manual and motorized), boom lifts, scissor lifts, and reach forks.
• Assists with overseeing compliance with all Hollywood Park and applicable agency safety policies and ensures that the Hollywood Park policies, procedures, and all safety requirements are administered properly.
• Ensures delivery of training or retraining is completed to address areas of non-compliance with Hollywood Park standards/policies.
• Provide excellent customer service to the Hollywood Park community across all venues within the Hollywood Park Campus.
• Assists with the execution of daily facility operational tasks in a manner that ensures optimal service and cost efficiency.
• Deliver, install, modify, or move furniture as required or requested to allow the facility and associated staff to operate smoothly.
• Assist with documentation of various facility damages either from daily operations or from events.
• Perform additional actions and activities as requested.
• Bachelor’s degree in Sport Management, Facility Management, Hospitality, Tourism, or a related field.
• Advanced degree or specialty certifications in the above-related fields.
• Must be able to work extended hours including nights, weekends, on-call status, and holidays as necessary.
• Minimum of 3 years of experience in public assembly facilities management with increasing responsibilities.
• Valid Driver’s license.
• Previous experience in event conversions, event management, or building operations.
• Strong project management skills and attention to detail. Ability to work effectively under time constraints.
• Able to work nights, weekends, and holidays.
• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.
• Must be able to walk, stand, sit, bend, stoop, squat, and stretch to fulfill tasks.
• Must be able to exert a well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to lift up to 50 lbs. on a regular and continuing basis.
• Excellent written and verbal communication skills with an ability to adapt communication styles to suit different audiences and situations.
• Excellent leadership and supervisory skills.

supervising small teams of staff.

• Direct experience with Event Booking or Venue Ops calendar system.
• Previous experience in event-related project site.
• Experience with project management software.
• LIFTING ............................................Lift up to 40 pounds
• CLIMBING/BALANCE ...................Prolonged Steps or stair climbing, balancing
• STOOPING/BENDING OVER.......Occasional is unavoidable
• STANDING/SITTING.......................Prolonged standing/sitting throughout the day
• REACHING ......................................Occasional overhead as well as horizontal
• SPEAKING........................................Proficiency in English
• INSIDE/OUTSIDE ...........................Generally, indoor conditions are air-conditioned, and outside conditions that include inclement weather, heat, humidity, rain, sleet, and wind.
• COLD/HEAT ...................................General air-conditioned environment as well as outside and exposed to elements, including direct sunlight, rain, sleet, and wind
• WET/DRY ........................................Not unusual moist/dry environment
• NOISE/VIBRATIONS ....................High noise level and vibration high
• HAZARDS........................................Non-hazardous environment
• FUMES/DUST/ODORS.................Normally controlled environment