Operations Coordinator (Female Admin)
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Key skills for this role
About the Role
We are looking for an experienced and highly organized Deep Cleaning Coordinator to manage and oversee our daily deep cleaning operations.
Key Skills for This Role
Full Job Posting
Overview
We are looking for an experienced and highly organized **Deep Cleaning Coordinator** to manage and oversee our daily deep cleaning operations.
Key Responsibilities
- Plan, schedule, and coordinate daily deep cleaning bookings
- Assign teams (Team Leaders & Cleaners) based on job requirements
- Ensure all teams are deployed on time and jobs run smoothly
- Handle last-minute changes, staff absences, and replacements
- Coordinate with drivers for transportation and route planning
- Communicate with customers for confirmations and updates
- Monitor job progress and ensure service quality standards
- Handle complaints and resolve operational issues efficiently
- Maintain and manage data using **Zoho CRM** and internal systems
Requirements
- Minimum **2 years experience in a cleaning company (mandatory)**
- Strong experience in **deep cleaning operations**
- Must have hands-on experience using **Zoho CRM (mandatory)**
- Excellent **English communication skills**
- Strong **customer service and problem-solving skills**
- Good knowledge of **Dubai locations and routing**
- Ability to handle **teams, drivers, and field staff**
- Able to work under pressure and manage multiple bookings daily
Job Type: Full-time
Pay: AED3,000.00 per month
Application Question(S)
- Do you have experience in ZOHO CRM ?
Experience
- Cleaning company: 2 years (Required)
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