Operations Coordinator (Female Admin)
About This Role
We are looking for an experienced and highly organized Deep Cleaning Coordinator to manage and oversee our daily deep cleaning operations.
Key Responsibilities:
- Plan, schedule, and coordinate daily deep cleaning bookings
- Assign teams (Team Leaders & Cleaners) based on job requirements
- Ensure all teams are deployed on time and jobs run smoothly
- Handle last-minute changes, staff absences, and replacements
- Coordinate with drivers for transportation and route planning
- Communicate with customers for confirmations and updates
- Monitor job progress and ensure service quality standards
- Handle complaints and resolve operational issues efficiently
- Maintain and manage data using Zoho CRM and internal systems
Requirements:
- Minimum 2 years experience in a cleaning company (mandatory)
- Strong experience in deep cleaning operations
- Must have hands-on experience using Zoho CRM (mandatory)
- Excellent English communication skills
- Strong customer service and problem-solving skills
- Good knowledge of Dubai locations and routing
- Ability to handle teams, drivers, and field staff
- Able to work under pressure and manage multiple bookings daily
Job Type: Full-time
Pay: AED3,000.00 per month
Application Question(s):
- Do you have experience in ZOHO CRM ?
Experience:
- Cleaning company: 2 years (Required)
Work Location: In person
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