Operations Coordinator

The Operations Coordinator plays a vital role in supporting the day-to-day operations of Life Network. Working closely with the Director of Operations, this role provides essential support across facilities management, vendor coordination, and office operations to help ensure the organization runs smoothly and efficiently. This position requires strong administrative and organizational skills, the ability to manage multiple schedules and expectations, and a high aptitude for multitasking. The ideal candidate is personable, flexible, detail-oriented, and a proactive problem-solver who thrives in a self-directed environment. Strong interpersonal and communication skills are essential due to regular interaction with ministry supporters, staff, and vendors.

Serve as the “first face” of Life Network, creating a welcoming environment for visitors and callers

Greet guests and answer phones with professionalism and friendliness

Assist with day-to-day operations and management of office functions

Receive deliveries and manage incoming mail distribution

Maintain and update administrative procedural manual

Assist with staff birthday recognitions and coordinate flowers or gifts for staff and donors for special occasions (e.g., losses, new babies)

Support staff development days and training programs

Assist with special projects and events as needed

Coordinate staff prayer requests and on-site prayer teams

Support pre- and post-event banking and data management for major ministry events (e.g., Walk, Gala)

All staff are required to participate in Life Network’s major events

Collaborate with the finance department to ensure accurate donor processing

Collaborate with donor care departments to accurately maintain records in the donor database

Respond to donor inquiries in a prompt, friendly, and professional manner

Assist donors with account-related requests, including processing new gifts, updating contact information, and modifying donor records

Partner with the Director of Operations and Facility Technician on all building- and facility-related matters

Provide support with building maintenance and repairs

Support vendor coordination

Oversee the facilities maintenance and repair software platform

Support onboarding and training logistics for new hires

Support project coordination and operational workflows

Support safety and security systems and training

Organize and maintain confidential files

Oversee office and kitchen inventory and purchasing

Oversee office equipment functionality and maintenance

Oversee monthly printer reporting and expense logs

Oversee postage distribution and expense logs

Support purchase order processing through reconciliation software

Coordinate facility and equipment needs for directors and guests

Serve as the liaison for phone system management and oversee its software platform

Working in collaboration with the Director of Operations and, in their absence, communicating directly with IT to address facility-related concerns (e.g., internet or network outages)

Support communication between staff and IT for help desk requests

A combination of formal education, training and/or experience to acquire knowledge and skills equivalent to those possessed by a college graduate

Minimum of two years of experience in a related administrative field

Basic bookkeeping knowledge is helpful

Full-time at 40 hours per week. Pay range: $17 - $22 per hour. Scheduled hours are Monday through Friday. Reports to the Director of Operations. Primarily working out of the Peyton location.