indeed
Operations Controller
MAGNUM SECURITY
Dubai, UAE
Temporary
Onsite
AED 3,000/month
Discovered 2 weeks ago
Operations controlWorkforce deploymentSecurity servicesFacilities managementMicrosoft ExcelReporting
Role Overview
Monitor daily security operations, manpower deployment, attendance, client requirements, and operational performance across multiple sites.
Coordinate with Operations, Deployers, Shift Supervisors, HR, and other departments to support smooth operations and resolve issues.
Key Skills for This Role
Operations controlWorkforce deploymentSecurity servicesFacilities managementMicrosoft ExcelReporting
Full Job Posting
Role overview
Monitor daily security operations, manpower deployment, attendance, client requirements, and operational performance across multiple sites.
Coordinate with Operations, Deployers, Shift Supervisors, HR, and other departments to support smooth operations and resolve issues.
Key responsibilities
- Monitor staff rosters, site deployment, attendance, and manpower shortages; coordinate deployment, replacements, and emergency coverage.
- Follow up on absenteeism, no-shows, late reporting, uncovered shifts, and deployment discrepancies.
- Handle client operational requests and complaints through corrective action and closure.
- Maintain manpower request trackers and update the operations dashboard daily.
- Monitor incidents, escalate critical issues, track investigations and corrective actions, and prepare daily and weekly reports.
- Coordinate with HR, Contracts and Commercial, Procurement, and Sales; escalate critical shortages, recurring issues, and contractual risks.
Skills and requirements
- Experience in operations control, workforce deployment, security services, or facilities management.
- Strong coordination, communication, problem-solving, prioritization, attention to detail, accountability, and follow-up skills.
- Proficiency in Microsoft Excel, reporting, trackers, and dashboard management.
- Ability to manage multiple sites, prioritize urgent issues, work under pressure, and coordinate with clients, site teams, and internal departments.
- A valid UAE driving licence is mandatory.
Pay
- AED 3,000–5,000 per month.
Work location
- Work location is in person.
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