Operations Co-ordinator

Overview

Key Responsibilities

• Prepare and manage daily service schedules for grease trap cleaning teams.
• Coordinate movement of vacuum tankers, drivers, and technicians.
• Receive service requests, complaints, and emergency call-outs from clients.
• Optimize routes and scheduling to improve operational efficiency.
• Maintain records of completed and pending jobs.
• Coordinate with clients regarding job timing, access permits, and work completion.
• Track vehicle movement and technician attendance.
• Update operational logs, job cards, and service reports.
• Follow up with field teams to ensure timely completion of work.
• Coordinate with disposal facilities for waste disposal schedules.
• Assist in invoicing by providing completed job details to accounts.
• Ensure compliance with company SOPs and safety procedures.

Requirements

• Minimum 2–4 years’ experience in scheduling, dispatch, logistics, or operations coordination in the UAE.
• Experience in FM, waste management, drainage, or environmental services preferred.
• Good communication skills in English; Hindi/Arabic is an advantage.
• Proficiency in Microsoft Excel, email communication, and scheduling software.
• Ability to work under pressure and manage emergency requests.