Operations & Business Development Manager
Skills
About This Role
Operations & Business Development Manager – Logistics & Freight Forwarding
Company: Globe Trade and Forwarding FZCO
Location: Dubai
Industry: Logistics, Freight Forwarding, Customs Clearance & Courier Services
Job Summary
We are looking for a highly experienced Operations & Business Development Manager with strong knowledge of UAE logistics, freight forwarding, air freight operations, customs clearance, courier operations and Dubai Trade documentation procedures.
The candidate will be responsible for managing complete logistics operations, coordinating with clients, guiding operations staff, handling shipment processes, and developing logistics business opportunities across UAE Mainland and Free Zones including DXB, DWC and JAFZA.
The ideal candidate must have strong experience in air freight operations, customs procedures, Dubai Trade systems, business development and customer handling.
Key Responsibilities
✅ Operations Management
- Manage complete logistics and freight forwarding operations
- Supervise shipment handling from booking to final delivery
- Coordinate with airlines, agents, transporters and customs authorities
- Monitor operational performance and ensure smooth workflow
- Handle shipment planning and cargo movement
✅ Air Freight Operations
- Book air cargo space with airlines and agents
- Coordinate air export and import shipments
- Monitor flight schedules, departures, arrivals and handovers
- Provide freight rates and shipment updates to clients
- Handle AWB and air freight documentation
✅ Customs & Documentation
- Guide operations staff on Dubai Trade documentation procedures
- Handle BOE preparation and customs declaration procedures
- Manage import/export documentation and customs clearance
- Ensure compliance with Dubai Customs and UAE regulations
- Coordinate customs inspections and approvals
✅ Client Coordination
- Communicate professionally with clients
- Maintain strong customer relationships
✅ Business Development & Sales
- Develop logistics and freight forwarding business
- Generate new customers and business opportunities
- Promote company logistics and courier services
- Build relationships with airlines, agents and corporate clients
✅ Team Management
- Train and supervise operations staff
- Ensure proper documentation procedures
- Improve operational efficiency and service quality
- Monitor staff performance and workflow
Required Experience & Skills
✔ Minimum 5–10 years UAE logistics experience
✔ Strong knowledge in: Air Freight Operations / Courier Operations / Dubai Trade System / Dubai Customs Procedures / BOE Processing / Customs Clearance / Import & Export Documentation / Freight Forwarding Operations
✔ Strong knowledge in Business Development & Sales
✔ Strong airline coordination experience
✔ Knowledge of freight rates and cargo booking
✔ Good communication and leadership skills
✔ Ability to guide operations staff and handle client communication
Preferred Qualifications
- Bachelor’s Degree in Logistics / Supply Chain / Business Administration
- UAE Driving License preferred
Salary & Benefits
- Competitive Salary
- UAE Employment Visa
- Medical Insurance
- Annual Vacation & Leave Salary
- Annual Air Ticket
Apply Now
Interested candidates with strong UAE logistics and air freight experience may send their updated CV with expected salary details to Jaseem.gtf@gmail.com
Pay: From AED10,000.00 per month
Education:
- Master's (Preferred)
Experience:
- at least: 5 years (Preferred)
Work Location: In person
Similar Jobs
Head of Operations & Retail Assets Center
Finance House · Abu Dhabi Emirate
Summary The Head of Operations & Retail Assets Center is responsible for leading and transforming end-to-end operations across Central Operations, Retail Assets Center, Trade Finance, Treasury, Investments, and Securitie
Skills
Today
Generate Resume ↗Specialist, Audit - Operations & Support Functions
First Abu Dhabi Bank (FAB) · Abu Dhabi
Key Accountabilities Strategic Contribution Assisting in the audit of FAB Group’s Operations & Support Functions and related activities in the UAE and across the international network (functional). Furthermore, Group S
Skills
Today
Generate Resume ↗Director Of Operations & Commercial Strategy
tashkeel · Dubai
Director of Operations & Commercial Strategy Location: Dubai, UAE Reporting to: Founder/Director Working alongside: General Manager Working with: Project Manager, Senior Manager – Facilities & Projects, Sales & Marketing
Skills
Yesterday
Generate Resume ↗Car Rental Operations & Admin Coordinator
Warda l'atelier de coiffure · Dubai
Applicants without car rental experience will be rejected We are looking for a reliable and organized team member to support daily rental operations, fleet coordination, accounting follow-ups, and office administration.
Skills
Yesterday
Generate Resume ↗Clinic Operations & Growth Manager
Symmetry Center · Dubai
Manage clinic operations, enhance patient journey, improve sales processes, and drive revenue growth while coordinating teams and analyzing performance metrics.
Skills
2 days ago
Generate Resume ↗Manager - Business Operations & Strategy
Analog · Abu Dhabi
Overview About Analog Analog is pioneering the era of physical intelligence. Where digital intelligence transformed our online lives, Analog is transforming the lived world, making cities more adaptive, industries more r
Skills
2 days ago
Generate Resume ↗Senior ERP Coordinator – Operations & User Support Location
Oil and Gas International · Dubai
Senior ERP Coordinator – Operations & User Support Location Dubai/Sharjah Job Type Full-time Job Summary We are looking for a highly experienced Senior ERP Coordinator to manage end-to-end ERP system operations, ensure s
Skills
2 days ago
Generate Resume ↗Coordinator Operations & User Experience
talabat · Dubai
Assist in monitoring UAE performance metrics, provide insights, coordinate projects, and enhance efficiency with strong communication and Google Suite proficiency.
Skills
3 days ago
Generate Resume ↗Remote Operations & (Compliance) Project Manager
updated profiel · Sharjah
Your Mission by remote or in our office in Ajman Build the internal structure of a growing company – and drive complex regulatory and legal projects independently from start to finish. Your Responsibilities Operations &
Skills
3 days ago
Generate Resume ↗Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required