Operations Associate

Alt Legal is a forward-thinking company changing how trademark professionals manage global intellectual property. Trusted by over 1,000 global law firms, IP boutiques, and Fortune 100 companies, our platform automates and simplifies IP management, helping legal professionals efficiently handle filings, manage deadlines, and identify infringement. Managing millions of filings, Alt Legal is recognized as one of the most respected trademark companies in the IP world. Our mission is to make trademark professionals’ lives easier through powerful automation, integrated tools, and exceptional customer service.

As an Operations Associate, you’ll be reporting to the Operations team lead and will work closely with the CEO and other members of the leadership team to provide administrative assistance and operational support. As one of the key members of our team, you'll be tasked with the following:

Provide operational support to Director of Operations and Operations team

Contact customers regarding accounts receivable

Providing general administrative and organizational support to internal team members, including the CEO.

Perform routine data entry and generate reports

Organize and schedule meetings, conferences, virtual team events, and travel

Answer telephone inquiries and manage email and Slack communications for senior leadership

The ideal candidate will have some or all of the following attributes:

Exceptional organizational and communication skills

Incredibly detail oriented

Experience with Google Docs and Google Sheets.

Patience and the ability to maintain a positive attitude in high-pressure situations with multiple and often conflicting priorities

Ability to assess own knowledge and ask questions

Initiative and adaptability

Ability to anticipate potential problems and propose solutions

Good sense of humor