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Operations Analyst I/II
Dominion Energy
Kitty Hawk, USA
Junior · 2+ years experience
Onsite
Discovered 1 weeks ago
Role Overview
Gathers and analyzes customer calls and various computer data to determine location and cause of power outages.
Efficiently dispatches first response personnel and repair crews to provide quick and logical response to outages and emergency situations.
Performs callouts in ARCOS for service restoration, emergencies, planned overtime, and fill-shifts.
Full Job Posting
Skills
- Interpersonal; verbal and written communications; customer service; analytical thinking; good computer skills and proficiency working in various software applications such as Microsoft Office and other Windows based applications. Problem resolution; Demonstrated sound analysis skills. Operations Analyst II Has complete knowledge and is proficient in all Systems and Applications used by an Operations Analyst I. 5+ years, Significant related experience. ( Note: A partial year of related work experience of 6 months or greater will be considered one year towards the qualifications) Full knowledge of distribution and transmission systems. Demonstrated proficiency in job-specific computer applications.
Skills
- Interpersonal; verbal and written communications; customer service; analytical thinking; good computer skills and demonstrated proficiency working in various software applications such as GIS, Mainframe Applications, TRS, TRSi, Optimizer, MDD and ARCOS; Microsoft Office and other Windows-based applications; problem resolution; ability to address multiple tasks simultaneously; handling constantly changing and emerging priorities; demonstrated sound analysis skills. Education Requirements Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: High School or GED required. Licenses, Certifications, or Quals Description Working Conditions Office Work Environment 76 -100% Travel Up to 25% Other Working Conditions This position requires shift work. Must be available for planned and emergency overtime. Test Description No Testing Required Export Control Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants. What You'll Get Expected Hiring Base Salary Range: $52800 - $68600 The expected hiring base salary range is the range we anticipate hiring within for this position. The actual salary offered may vary based on factors such as the selected candidate’s qualifications, skills, experience, and work location. This is not intended to represent the full salary range for the position or limit future compensation growth. At Dominion Energy, we offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which includes: health, dental, and vision benefits with coverage for families and domestic partners, vacation, retirement plans including 401k contributions and matches, paid holidays, tuition reimbursement, bonus eligibility, sick leave, and disability insurance. To learn more about our benefits, click here: dombenefits.com. Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability. You can experience the excitement of our company – it's the difference between taking a job and starting a career.
Qualifications
- Interpersonal; verbal and written communications; customer service; analytical thinking; good computer skills and proficiency working in various software applications such as Microsoft Office and other Windows based applications. Problem resolution; Demonstrated sound analysis skills. Operations Analyst II Has complete knowledge and is proficient in all Systems and Applications used by an Operations Analyst I. 5+ years, Significant related experience. ( Note: A partial year of related work experience of 6 months or greater will be considered one year towards the qualifications) Full knowledge of distribution and transmission systems. Demonstrated proficiency in job-specific computer applications.
Preferred Qualifications
- Interpersonal; verbal and written communications; customer service; analytical thinking; good computer skills and demonstrated proficiency working in various software applications such as GIS, Mainframe Applications, TRS, TRSi, Optimizer, MDD and ARCOS; Microsoft Office and other Windows-based applications; problem resolution; ability to address multiple tasks simultaneously; handling constantly changing and emerging priorities; demonstrated sound analysis skills. Education Requirements Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: High School or GED required. Licenses, Certifications, or Quals Description Working Conditions Office Work Environment 76 -100% Travel Up to 25% Other Working Conditions This position requires shift work. Must be available for planned and emergency overtime. Test Description No Testing Required Export Control Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants. What You'll Get Expected Hiring Base Salary Range: $52800 - $68600 The expected hiring base salary range is the range we anticipate hiring within for this position. The actual salary offered may vary based on factors such as the selected candidate’s qualifications, skills, experience, and work location. This is not intended to represent the full salary range for the position or limit future compensation growth. At Dominion Energy, we offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which includes: health, dental, and vision benefits with coverage for families and domestic partners, vacation, retirement plans including 401k contributions and matches, paid holidays, tuition reimbursement, bonus eligibility, sick leave, and disability insurance. To learn more about our benefits, click here: dombenefits.com. Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability. You can experience the excitement of our company – it's the difference between taking a job and starting a career.
About Dominion Energy
Electric Power & Utilities15200 employeesFounded 1983
Public utility holding company providing regulated electricity, natural gas and clean-energy generation across Virginia and the Carolinas.
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