Operations, Air and Sea

Time Type: Full Time

Detailed Responsibilities

• Project Coordination: Coordinate and manage projects within the operations domain, ensuring alignment with project goals and timelines.
• Planning and Execution: Develop comprehensive operational plans and strategies, overseeing their successful execution in accordance with project requirements.
• Stakeholder Collaboration: Collaborate with cross-functional teams, stakeholders, and external partners to ensure synchronized efforts and smooth project progression.
• Working closely on pricing and solutions to meet the customer requirements within the scope of the given projects.
• Collecting and consolidating all required information and documentation, from internal and external stakeholders, to ensure submission of complete tenders to the clients.
• Review and prepares all reports and bid packages as defined in the SOP to ensure satisfactory submission.
• Monitors bid support budgets and report any potential overrun and/or misalignment to the management.
• Attend internal and external meetings as and when required and prepare MOMs and presentations to support the Projects Development.
• Prioritize and manage multiple projects simultaneously and follow through to ensure closeout of any outstanding tasks, assigned to the department.
• Assist and attend to customer demands and requirements through verbal and written correspondence.
• Analyze and Identify lanes, market information, segmentations, and opportunities to develop as well as sharing the output with the management.
• Answer internal and external customer enquiries on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.
• Use databases or other computerized systems to maintain current customer records; track the status of orders and deliveries; and generate reports and statistics for Monthly/Quarterly reviews
• Be able to acknowledge and understand company capabilities and identify improvement areas where needed.
• Ensure accurate invoicing is done on a timely and Invoices are submitted to the customer with relevant backups.
• Job Completion, Milestone update and accurate cost/WIP accruals.
• Achieve KPI’s set by management.
• DSV supply Code of Conduct is adhered to.
• Other tasks assigned by management.

Qualifications & Characteristics

• Bachelor’s in commerce, Administration or Equivalent.
• 3 to 5 years of experience in sales support, sales administration, order processing, in a multi-national Project logistics forwarder or similar. MENA region experience is preferable.
• Industry Expertise in Oil & Gas, Energy, EPCs, in the MENA regions.
• Excellent Office skills with proficient use of Microsoft Office, Microsoft Excel and Microsoft PowerPoint.
• Excellent communication and presentation skills to liaise with diverse teams and stakeholders.
• Fluent in English – writing and speaking.
• Result orientated
• Energetic & proactive
• Strong organizational and multitasking abilities to manage simultaneous projects effectively.
• Ability to communicate industry related information to people outside our industry
• Diplomatic, influencing & trustworthy
• Ability to define requirements, analyse facts, and determine relevant solutions/actions to be taken
• DSV – Global transport and logistics
• Working at DSV means playing in a different league.
• As a global leader in transport and logistics, we have been on an extraordinary journey of growth.
• Let’s grow together as we continue to innovate, digitalise and build on our achievements.
• With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals.
• We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
• At DSV, performance is in our DNA.
• We don’t just work – we aim to shape the future of logistics.
• This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action.
• We value inclusivity, embrace different cultures and respect the dignity and rights of every individual.
• If you want to make an impact, be trusted by customers and grow your