Operations Administrator
Full Job Posting
What you'll do
Manage the full administration of customer orders from placement through to invoicing
Review and analyse data to verify requirements and coordinate with internal teams to meet customer needs
Work towards established Service Level Agreements and ROI targets
Interpret and report on data to support performance metrics, improve processes, and drive efficiencies
Maintain accurate records, files, and documentation (both electronic and hard copy)
Provide administrative support for internal requests and operational activities
What we are looking for
2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)
Strong knowledge of administrative process and procedures
Intermediate to Advance with computer systems (Microsoft office suite, etc.)
Strong communication skills both written and verbal
Proven experience in improving processes and procedures
A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
Ability to react positively with sudden and unexpected changes in demand
Strong attention to detail, all work accurate and performed to a high standard
Excellent organizational skills
What we are offering
Competitive salary package plus bonus potential
Pension
Private healthcare and dental care options
Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink, and much more
Genuine investment throughout your career for professional development
Company events and networking opportunities
Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment
Qualifications
- 2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)
- Strong knowledge of administrative process and procedures
- Intermediate to Advance with computer systems (Microsoft office suite, etc.)
- Strong communication skills both written and verbal
- Proven experience in improving processes and procedures
- A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
- Ability to react positively with sudden and unexpected changes in demand
- Strong attention to detail, all work accurate and performed to a high standard
- Excellent organizational skills
Responsibilities
- Manage the full administration of customer orders from placement through to invoicing
- Review and analyse data to verify requirements and coordinate with internal teams to meet customer needs
- Work towards established Service Level Agreements and ROI targets
- Interpret and report on data to support performance metrics, improve processes, and drive efficiencies
- Maintain accurate records, files, and documentation (both electronic and hard copy)
- Provide administrative support for internal requests and operational activities
About Sharpsmart UK
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