Operational Risk Manager

About This Role

Title: Operational Risk Manager

Location: Dubai, United Arab Emirates

About the Company

Our client, a well-established bank based in Dubai, is seeking an Operational Risk Manager to join its growing risk function. The organisation has a strong reputation for disciplined risk governance, a robust control environment, and adherence to high regulatory standards across its regional operations.

As part of its continued focus on strengthening operational resilience and risk oversight, the institution is looking to appoint an experienced risk professional to support the enhancement and governance of its operational risk framework.

Key Responsibilities

• Own and maintain the Operational Risk Management framework and associated policies for the GCC region, ensuring alignment with local regulatory requirements and Group-level standards
• Lead operational risk reporting, including risk appetite monitoring, risk profile analysis, and periodic reporting to senior management and governance forums
• Support the governance of operational risk across the region, including risk appetite frameworks, KRI development and monitoring, and escalation processes
• Manage and enhance the Risk and Control Self-Assessment (RCSA) programme across GCC operations, ensuring consistency, quality, and effective implementation
• Oversee operational risk event management, including incident capture, root cause analysis, and identification of thematic risk trends
• Ensure operational resilience considerations are embedded within RCSAs, including mapping of critical processes and key system dependencies to support business continuity and resilience planning

Requirements

• 7–10+ years of experience in operational risk management within banking or broader financial services
• Strong knowledge of operational risk frameworks, including the three lines of defence model, RCSAs, KRIs, and operational loss event management
• Proven experience in risk governance, reporting, and embedding operational risk frameworks across business functions
• Strong analytical skills with the ability to interpret risk data and translate it into clear reporting and actionable insights
• Excellent stakeholder management skills with the ability to engage and influence senior stakeholders across risk, operations, and the business
• Professional risk certifications preferred, such as PRM, FRM, or equivalent operational risk qualifications