Operational Risk Lead

Role overview

Accountability and responsibilities

• Lead development and implementation of UK&I Operational Risk Management strategy, aligned with the wider ERM System/Framework and risk appetite.
• Embed operational risk concepts, standards, and techniques through business partnering with key stakeholders.
• Simplify and modernise operational risk across Line 1 and Risk, maintaining links with external specialists.
• Support ERM processes for risk appetite and KRIs, risk registers, enterprise risk profiles, control libraries, and policy management.
• Provide oversight and challenge through committee attendance and risk diagnostics, including strategic, project, and change risks.
• Deliver timely, high-quality risk insight and independent opinion to management and committees.
• Make evidence-based, pragmatic, action-oriented recommendations referencing relevant policies, appetite, and control frameworks.
• Provide targeted, forward-looking insight on regional risk profile, appetite, strategy delivery risks, and emerging risks.
• Support periodic reporting to Intact Enterprise Risk and Risk Management Committees.
• Contribute to responses to regulatory initiatives and developments concerning Operational Risk.
• Collaborate on Compliance and Risk tooling, including Microsoft 365 tooling.
• Co-lead ERM/CAR maturity assessments using external benchmarks and lead the response; coordinate risk professionals and represent Intact in industry forums.

Role scope and capabilities

• The role is a recognised authority and thought leader in its professional discipline, leading strategic initiatives and shaping practices.
• Work on unique and complex problems across the organisation and regions, embedding frameworks across multiple functions.
• The role operates up to and including UK&I Executive level.

Organisational context