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Operational Excellence Manager – Freight Forwarding
Rhenus Group
Cranford, USA
Full-time
Manager · 5–10 years experience
Onsite
Discovered 1 weeks ago
Communication
Key Skills for This Role
Communication
Full Job Posting
What You Bring:
- Bachelor’s degree in business, logistics, supply chain, engineering, IT, or a related field; an advanced degree is an asset.
- 5–10 years of experience in freight forwarding or logistics operations, including hands-on process improvement or operational excellence responsibilities; strong air and ocean freight knowledge preferred.
- Experience leading cross-functional improvement projects, process standardization, and change management across multiple teams or locations.
- Strong analytical and structured problem-solving skills, with experience using operational KPIs, data quality measures, and root-cause analysis to drive results.
- Ability to balance operational efficiency, customer requirements, and commercial priorities when evaluating process improvements.
- Effective stakeholder management and communication skills, with the ability to influence branch teams and regional leadership.
- Experience supporting transportation management or freight forwarding system implementations, testing, training, or process rollouts.
- Proven ability to manage multiple projects, work independently, and deliver measurable improvements; Lean Six Sigma or similar training is an asset.
- Fluent written and spoken English; additional languages are an asset. Willingness to travel as business needs require.
Qualifications
- Bachelor’s degree in business, logistics, supply chain, engineering, IT, or a related field; an advanced degree is an asset.
- Experience leading cross-functional improvement projects, process standardization, and change management across multiple teams or locations.
- Strong analytical and structured problem-solving skills, with experience using operational KPIs, data quality measures, and root-cause analysis to drive results.
- Ability to balance operational efficiency, customer requirements, and commercial priorities when evaluating process improvements.
- Effective stakeholder management and communication skills, with the ability to influence branch teams and regional leadership.
- Experience supporting transportation management or freight forwarding system implementations, testing, training, or process rollouts.
- Proven ability to manage multiple projects, work independently, and deliver measurable improvements; Lean Six Sigma or similar training is an asset.
- Fluent written and spoken English; additional languages are an asset. Willingness to travel as business needs require.
Preferred Qualifications
- 5–10 years of experience in freight forwarding or logistics operations, including hands-on process improvement or operational excellence responsibilities; strong air and ocean freight knowledge preferred.
About Rhenus Group
Logistics & Supply Chain Services39000 employeesFounded 1912
A global logistics services provider specializing in supply chain solutions.
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