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Operational Excellence Manager – Freight Forwarding

Rhenus Group
Cranford, USA
Full-time
Manager · 5–10 years experience
Onsite
Discovered 1 weeks ago
Communication

Full Job Posting

What You Bring:

  • Bachelor’s degree in business, logistics, supply chain, engineering, IT, or a related field; an advanced degree is an asset.
  • 5–10 years of experience in freight forwarding or logistics operations, including hands-on process improvement or operational excellence responsibilities; strong air and ocean freight knowledge preferred.
  • Experience leading cross-functional improvement projects, process standardization, and change management across multiple teams or locations.
  • Strong analytical and structured problem-solving skills, with experience using operational KPIs, data quality measures, and root-cause analysis to drive results.
  • Ability to balance operational efficiency, customer requirements, and commercial priorities when evaluating process improvements.
  • Effective stakeholder management and communication skills, with the ability to influence branch teams and regional leadership.
  • Experience supporting transportation management or freight forwarding system implementations, testing, training, or process rollouts.
  • Proven ability to manage multiple projects, work independently, and deliver measurable improvements; Lean Six Sigma or similar training is an asset.
  • Fluent written and spoken English; additional languages are an asset. Willingness to travel as business needs require.

Qualifications

  • Bachelor’s degree in business, logistics, supply chain, engineering, IT, or a related field; an advanced degree is an asset.
  • Experience leading cross-functional improvement projects, process standardization, and change management across multiple teams or locations.
  • Strong analytical and structured problem-solving skills, with experience using operational KPIs, data quality measures, and root-cause analysis to drive results.
  • Ability to balance operational efficiency, customer requirements, and commercial priorities when evaluating process improvements.
  • Effective stakeholder management and communication skills, with the ability to influence branch teams and regional leadership.
  • Experience supporting transportation management or freight forwarding system implementations, testing, training, or process rollouts.
  • Proven ability to manage multiple projects, work independently, and deliver measurable improvements; Lean Six Sigma or similar training is an asset.
  • Fluent written and spoken English; additional languages are an asset. Willingness to travel as business needs require.

Preferred Qualifications

  • 5–10 years of experience in freight forwarding or logistics operations, including hands-on process improvement or operational excellence responsibilities; strong air and ocean freight knowledge preferred.

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