Operational Data Analyst

Role summary

Main duties

• Produce bespoke KPI, compliance, and invoicing reports and develop decision-support dashboards and visualizations.
• Process joiner/leaver updates and customer data feeds, and reconcile supplier invoices for accuracy.
• Improve processes, identify automation opportunities, and define requirements for the MI team.
• Analyze operational performance, efficiency, and case flow; support business cases and outcome modelling.
• Work with IT and stakeholders to access and prepare data from multiple sources.
• Develop sustainable reporting solutions, improve existing reports, document activities, and support MI requests.

Required experience and skills

• Expert in Power Query in Excel and Power BI, including data preparation and interactive dashboard creation.
• Strong analytical problem-solving, stakeholder communication, and influencing skills.
• Proficient in Excel and other Microsoft Office tools for reporting, analysis, and presentations.
• Accurate, collaborative, resilient, proactive, and committed to continuous learning.
• Right to live and work in the UK is required; successful candidates undergo vetting.

Location and schedule

• Homebased role with travel to Glasgow.
• Permanent contract; 37.5 hours per week, Monday to Friday.

Salary

• Salary is £45,000 to £50,000, based on experience; no pay cadence is stated.

Benefits

• Benefits include annual leave plus bank holidays, a holiday purchase scheme, life assurance, pension, health cash plan, volunteer days, employee benefits, and cycle-to-work scheme.
• Additional offerings include paid CPD days, professional registration fees, an employee assistance programme, and a right to request flexible working from day one.

About Optima Health