Operation Supervisor – Vegetable Packing Section (Preferably Arabic-speaking candidates)
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About the Role
Operation Supervisor – Vegetable Packing Section – Emirates Bio Farm. Company Overview We are a leading business in organic agriculture, committed to sustainable farming and providing high-quality organic produce to a growing market.
Key Skills for This Role
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Overview
Operation Supervisor – Vegetable Packing Section – Emirates Bio Farm.
Company Overview
We are a leading business in **organic agriculture**, committed to sustainable farming and providing high-quality organic produce to a growing market.
Our operations include cultivation, processing and direct marketing of organic products through multiple sales channels.
To support our expanding commercial activities, we are looking for a dedicated **Operation Supervisor** to assist with sales coordination, customer management and backend administrative tasks..
Job Summary
The Operation Supervisor will be responsible for ensuring the efficient and accurate management of daily sales orders while coordinating closely with the packing team.
This role plays a key part in maintaining smooth order-to-delivery operations, supporting reporting, tracking issues and strengthening internal controls to enhance overall commercial performance.
1. Daily Order Management
- Process and verify daily sales orders from clients and internal stakeholders
- Ensure accurate system entry and timely communication to the packing team
2. Harvest vs Order Reconciliation
- Perform daily reconciliation between harvested quantities and confirmed sales orders
- Identify shortages and coordinate with relevant teams to resolve gaps
3. Coordination with Packing Team
- Share updated order lists with the packing department daily
- Ensure alignment between harvest volumes, packing output, and delivery schedules
4. Deliveries & Logistics Coordination
- Monitor delivery status and coordinate with logistics teams to resolve delays or issues
- Confirm order receipt with clients when required, especially in case of complaints
5. Incident Tracking & Resolution
- Record and track issues such as missing items, damages, and returns
- Maintain detailed logs by client and branch for performance analysis
6. Product & Customer Analysis
- Analyze product trends and performance by branch and customer
- Track supply consistency and recurring client issues
7. Reporting & Documentation
- Prepare weekly reports covering sales, deliveries, damages, and KPIs
- Generate reports as requested by the Commercial Manager
- Maintain organized records for audit and traceability purposes
8. Process Improvement
- Identify inefficiencies in order-to-delivery workflows
- Propose and implement improvements to enhance coordination and efficiency
9. Forecasting & Campaign Support
- Assist in gathering historical sales and supply data
- Support demand forecasting and seasonal planning activities
10. Proactive Problem Solving
- Identify potential issues early and recommend corrective actions
- Collaborate across commercial, logistics, and packing teams to maintain service excellence
Requirements
- Bachelor’s degree in Business Administration, Supply Chain, or a related field
- Minimum 2 years of experience in sales support, supply coordination, or administrative roles (preferably in fresh produce or FMCG)
- Strong organizational and communication skills
- Advanced proficiency in MS Excel and data management
- Ability to work under pressure, prioritize tasks, and meet deadlines
- **Preferably Arabic-speaking candidates**
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