Operation Officer
Role Overview
Full-time, on-site Operations Officer role responsible for day-to-day museum operations, events and logistics coordination, operational processes, resources, and service continuity.
The role supports budgeting and financial tracking, maintains operational documentation and policies, ensures compliance with internal standards, and contributes to strategic initiatives.
Key Skills for This Role
Full Job Posting
About ATHR Gallery
ATHR Gallery is a contemporary art space founded in Jeddah in 2009, focused on elevating Middle Eastern art internationally and supporting artists and cultural projects across Saudi Arabia and the Gulf.
Role overview
Full-time, on-site Operations Officer role responsible for day-to-day museum operations, events and logistics coordination, operational processes, resources, and service continuity.
The role supports budgeting and financial tracking, maintains operational documentation and policies, ensures compliance with internal standards, and contributes to strategic initiatives.
Responsibilities
- Develop and improve operational manuals, SOPs, templates, registers, and governance-aligned documentation; lead daily operations and opening and closing procedures.
- Act as the primary contact for operational matters and coordinate with the Project Manager, teams, clients, stakeholders, and external partners.
- Supervise cleaning and security supervisors and contractors; coordinate staffing, shifts, workforce deployment, training, and resources.
- Monitor visitor experience, incidents, service quality, and operational performance; implement corrective actions and conduct inspections and audits.
- Review procedures, staffing and deployment plans, procurement requests, and operational changes within approval authority.
- Coordinate procurement, inventory, resource planning, service providers, and issue resolution to support uninterrupted operations.
- Lead initial responses to major incidents and emergencies, including escalation and handover.
- Prepare monthly operational reports and represent the operations function in client, contractor, and project coordination meetings.
Qualifications
- Bachelor's degree in Operations Management, Hospitality Management, Business Administration, Engineering, Event Management, or a related field.
- 4–7 years of relevant operational experience, including at least 2–3 years in a supervisory or team leadership role.
- Strong knowledge of operational procedures, governance, health and safety regulations, emergency response protocols, and visitor service standards.
- Experience coordinating operational budgets, procurement, inventory management, and contractor performance; demonstrated team leadership and cross-functional coordination.
- Excellent leadership, communication, organizational, planning, and problem-solving skills.
- Fluency in written and spoken Arabic and English.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career