Operation Coordinator

Position overview

Responsibilities

• Manage and coordinate day-to-day school operations during operating hours.
• Be present at the school throughout operating hours and act as primary contact for customers, parents, students, and school staff.
• Handle customer inquiries, requests, feedback, and daily interactions professionally.
• Coordinate between the school, customers, and the internal team.
• Maintain relationships with existing clients across Abu Dhabi and visit them after school hours or during school breaks to manage requirements.
• Identify new business and client opportunities; generate leads, conduct client visits, and follow up on opportunities.
• Build a network of schools, organizations, companies, and potential customers.
• Support customer-base growth and the company's Abu Dhabi presence.
• Report regularly on customer activities, leads, business opportunities, and operational matters.

Candidate profile

• Experience in operations, customer service, administration, business development, or a similar role.
• Excellent communication and interpersonal skills; confidence interacting with customers, schools, parents, and business clients.
• Highly organized, responsible, proactive, and able to manage priorities independently.
• Comfort with client visits and business development activities; able to take ownership of daily responsibilities.
• Good knowledge of the Abu Dhabi market and local business environment.
• Willing and able to travel daily from Dubai to Abu Dhabi with the company team during school operating days.
• A valid UAE driving license and access to a vehicle are advantageous.

Work arrangement and location

• The position supports a school in Abu Dhabi, UAE, and requires presence at the school throughout operating hours.
• Daily travel from Dubai to Abu Dhabi with the operations team is required on school operating days.
• Company-provided accommodation is in Dubai; daily transportation to and from Abu Dhabi with the team is provided.

Compensation and employment

• Full-time employment.
• Pay is AED 3,000–3,500 per month.