Openshift Senior Engineer

Openshift Senior Engineer

Band B2

Chennai

experience in containerized open-shift or cloud infrastructure setup and maintenance as a Level 3 expert

· Experience in troubleshooting/maintenance of applications on Windows/Linux servers or containerized open-shift or cloud infrastructure with interest in growing in Infrastructure architecture and middleware responsibilities

· Experience in enabling and maintaining products on Windows/Linux infrastructure with exposure to containerized open-shift or cloud infrastructure

· Experience with automation or lo-code technologies (Automation Anywhere, Appian Boardwalk, or other automation technologies)

· Expert hands on scripting experience with PowerShell, Python, Linux Scripting, Ansible, etc.

· Experience is setting up Application Monitoring implementation (AppDynamics, Splunk, etc.)

· Must have Linux app server (Apache, Tomcat, etc.) and Linux shell script/troubleshooting experience

· Experience with the entire software development lifecycle (SDLC) and CI/CD pipeline tools

· Hands-on experience with tools like ServiceNow and JIRA

· Schedulers (Autosys, etc.)

· IT Support based qualifications / training

· Patch Management

Do

Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications

Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement

Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer s requirement

Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly

Define & manage the IT infrastructure as per the requirement of the supported software code

Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring

Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions

Ensure on boarding application configuration from planning to release stage

Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained

Provide customer support/ service on the DevOps tools

Timely support internal & external customers escalations on multiple platforms

Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module

Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost

Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems

Follow escalation matrix/ process as soon as a resolution gets complicated or isn t resolved

Provide knowledge transfer, sharing best practices with the team and motivate

Team Management

Resourcing

Forecast talent requirements as per the current and future business needs

Hire adequate and right resources for the team

Train direct reportees to make right recruitment and selection decisions

Talent Management

Ensure 100% compliance to Wipro s standards of adequate onboarding and training for team members to enhance capability & effectiveness

Build an internal talent pool of HiPos and ensure their career progression within the organization

Promote diversity in leadership positions

Performance Management

Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.

Incase of performance issues, take necessary action with zero tolerance for will based performance issues

Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below

Employee Satisfaction and Engagement

Lead and drive engagement initiatives for the team

Track team satisfaction scores and identify initiatives to build engagement within the team

Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team

Exercise employee recognition and appreciation

Deliver

No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score

Mandatory Skills: OpenShift.

Experience: 5-8 Years.

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