ONLINE KEY ACCOUNT SALES MANAGER

Job Purpose

1. Online Account Management

• Manage end-to-end Online Vendor Central accounts
• Own category performance including sales, margin, and growth
• Develop and execute Amazon strategy (pricing, assortment, visibility)

2. Sales & Revenue Growth

• Achieve monthly, quarterly, and annual sales targets
• Drive sell-out through promotions, deals, and campaign planning
• Monitor conversion rate, traffic, and basket size

3. Listing & Content Optimization

• Ensure high-quality product listings (titles, images, A+ content)
• Improve SEO ranking and keyword visibility
• Maintain accurate product information and compliance

4. Marketing & Promotions

• Plan and execute Amazon campaigns (Deals, Prime, Seasonal events)

• Manage Amazon Ads (PPC, Sponsored Ads)

• Coordinate with marketing team for brand visibility
• Campaign execution and visibility improvement are key drivers of online growth ()

5. Inventory & Supply Chain Management

• Forecast demand and ensure stock availability
• Avoid stock-outs and overstock situations
• Coordinate with warehouse and supply chain teams

6. Performance Analysis & Reporting

• Track KPIs: Sales, ROI, Conversion Rate, Traffic, Returns
• Analyze dashboard data and identify growth opportunities
• Share weekly/monthly performance reports with management
• Data-driven decision making is a core expectation in Amazon roles ()

7. Customer Experience & Operations

• Monitor ratings, reviews, and customer feedback
• Ensure smooth order fulfilment and returns handling
• Maintain high service level metrics

8. Stakeholder Management

• Coordinate with Amazon account managers and internal teams
• Align with marketing, finance, and logistics for execution
• Manage external agencies (if applicable)

KPIs (Key Performance Indicators)

• Sales Revenue & Growth %
• Sell-through rate
• Conversion rate

• Advertising ROI (ACOS / ROAS)

• Stock availability (OOS %)
• Customer ratings & reviews
• Margin & profitability

Education

• Bachelor’s degree in business, Marketing, or related field

Experience

• 3–6 years in eCommerce / Amazon / Marketplace sales
• Experience in
• home appliances or consumer electronics preferred

()

• Hands-on experience with Amazon Seller Central / Vendor Central

Skills

• Strong analytical and data interpretation skills
• Advanced Excel and reporting capability
• Knowledge of Amazon algorithms & marketplace dynamics
• Negotiation and account management skills
• Strong communication and leadership

Competencies

• Results-driven & target-oriented
• Ownership mindset (business accountability)
• Problem-solving & decision-making ability
• Ability to work in fast-paced environment

What You'll be Joining

• Midea Consumer Appliances FZCO is a Regional Head Quarter of Midea Group, a rapidly growing Fortune 500 company, with humanizing-technology and provide customized solutions based on our deep understanding of human nature, enabled by the joint forces of 55 years manufacturing excellence and global leading robotic and automation technology.
• The RHQ is based in Dubai where we house the most iconic brands from Midea Group portfolio: Midea, Toshiba, Eureka, and Master Kitchen.
• Our operational territory expands from the Europe, Middle East, Africa, CIS.
• Being experts in Home Appliances, we continue to create, develop, and evolve our solutions with one commitment only: “To deliver the best products and services to our customers”.
• We are proud of our agile, strong, and creative team who drive our growth.
• We constantly identify, recruit, cultivate and promote talents who are bold and have international vision.
• We strongly believe everyone has unlimited potential and in the power of innovation.
• With Midea Consumer Appliances FZCO you will receive lifelong training, the opportunity to grow professionally and personally, and you will work with and learn from the most dedicated and supportive teams imaginable.
• Talent is at the center of everything we do, join us and let’s grow together.
• Get to know more: https://www.midea-group.com/