Onboarding Engagement Project Manager, AVP
Role Overview
Part of the U.S. Public Equity Solutions group within Morgan Stanley at Work.
Manages client engagement, onboarding, and service delivery for corporate clients and equity administration plans.
Leads several concurrent implementations of Stock Plan Administration and Employee Broker Services on equity administration platforms.
Responsible for client readiness, high-quality delivery, client satisfaction, and project risk management.
Key Skills for This Role
Full Job Posting
Role overview
Part of the U.S. Public Equity Solutions group within Morgan Stanley at Work.
Manages client engagement, onboarding, and service delivery for corporate clients and equity administration plans.
Leads several concurrent implementations of Stock Plan Administration and Employee Broker Services on equity administration platforms.
Responsible for client readiness, high-quality delivery, client satisfaction, and project risk management.
What you will do
- Serve as primary contact for corporate clients through onboarding and coordinate with internal stakeholders on requirements and timelines.
- Scope requirements and relay them to onboarding technical specialists or software development teams.
- Set goals, direct work, and manage requests; enforce schedules, deadlines, and standards.
- Lead project reviews, assess schedule and risks, and facilitate communication and negotiation.
- Report to managers, executives, and clients; monitor and correct project and resource data.
- Resolve issues and conflicts with clients, internal teams, and vendors, escalating appropriately.
What you will bring
- At least two years’ experience in stock plan benefits and/or financial services.
- Strong client engagement skills, including with Fortune 500 companies.
- In-depth knowledge of equity compensation; brokerage industry knowledge is preferred.
- Ability to travel up to 10% of the time.
- Strong project management, organization, analytical, communication, and client relationship skills.
- Strong knowledge and use of MS Office, including Project, Word, Excel, Visio, PowerPoint, Access, and Outlook.
Preferred qualifications and tools
- Bachelor’s degree in Business, Finance, or a similar field is preferred.
- PMP certification or progress toward completion is requested; Certified Equity Professional designation is strongly preferred.
- Shareworks, Equity Edge Online, or related administration software knowledge is a plus.
- Salesforce and Jira knowledge are a plus.
Morgan Stanley at Work
Provides workplace financial solutions across equity, financial wellness, and retirement offerings.
Shareworks and Equity Edge Online provide equity plan management and administration capabilities.
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