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On-Call Concierge, Hope Lodge (Overnight Shift)

American Cancer Society
St. Louis, USA
Part-time
Junior · 1+ years experience
Onsite
Discovered 5 days ago

Full Job Posting

EXPERIENCE/QUALIFICATIONS

  • High School Diploma or Equivalent
  • Additional education or training in hospitality management or customer service is a plus.
  • Previous experience in hospitality, guest services, or a related field is preferred.
  • Minimum 1 year of Customer Service Experience
  • KNOWLEDGE, SKILLS, AND ABILITY:
  • Strong communication and interpersonal skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Excellent customer service and problem-solving skills
  • Ability to work flexible hours including evenings/weekends
  • Minimal travel required
  • The role may require extended periods of standing and walking, particularly during front desk duties and while assisting guests.
  • Occasional lifting and moving of luggage, packages, or other items may be necessary when assisting guests with check-in, check-out, or transportation.
  • Some manual tasks, such as carrying luggage or opening doors for guests, may be required during guest interactions.
  • The role may involve physical endurance to handle the demands of a fast-paced environment, including managing multiple tasks and assisting guests throughout the day.
  • ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

Preferred Qualifications

  • Additional education or training in hospitality management or customer service is a plus.
  • Previous experience in hospitality, guest services, or a related field is preferred.

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