OFR Operations Manager

Overview

OFR Operations Manager

• in
• Jeddah, Saudi Arabia.
• Join us in connecting people and improving lives!
• In this OFR Operations Manager position
• Contribute to develop OFR Ops/CS strategy in line with business strategy and requirements, corporate guidelines and policies
• Ensure development of ocean freight forwarding plans and budgets, and achievement of productivity targets and measures to provide ocean freight services for internal and external customers
• Design and execute plans for ocean freight products in areas such as perishables, pharmaceutical, aviation, etc.
• Achieve commercial ocean line haul requirements for the designated area in the country/ region and hub within the prescribed cost and budgetary guidelines
• Ensure implementation of tight financial control and maintenance of operating protocols on an area basis
• Scan alternatives to enhance service, secure cost-effective and competitive line haul, and negotiate competitive rates with suppliers while meeting desired service specifications and transit time targets
• Oversee RFQ development and clearly communicate guidelines for development of RFQs, particularly for high priority RFQs provide detailed guidance and for critical RFQs conduct launch calls and TRB calls
• Ensure pricing activities and responses to enquiries in a timely, efficient and globally competitive manner, guide regions/ countries on pricing, and monitor timely and accurate updating of local tariff
• Guide development and maintenance of data bank of country specific information to enable quick responses to specific network queries
• Develop and maintain business relationships with customers through regular customer visits
• Review account performances to win new/ additional and retain existing business, and provide monthly reports to management
• Review processes and design systems to enhance service quality and alignment with company’s direction and long-term goals
• Study issues, determine opportunities and introduce best practices for OFR Ops/CS focusing on increasing effectiveness and efficiency requirements/ regulations
• In area of OFR product:
• Create and/or confirm transport orders, perform and optimize bookings
• Prepare, control, and distribute all required Import/Export documents
• Identify performance issues of suppliers, and propose solutions to improve performance
• Update Customs shipment information and physical status, resolve customer issues and incidents
• Now, here is what we need from you!
• Experience more than 6 years
• Bachelor’s Degree
• We offer:
• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

Our

• TOP EMPLOYER prestigious certification
• attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.
• The development of talented women in our organization is an ongoing key focus area.
• We aspire to become the undisputed leader in our industry,
• when people think of forwarding; we want them to think DGF
• because we have:
• The largest global network with more than :30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision

Our Mission

Our Purpose

Our Goals