Officer - Regulatory Operations
Skills
About This Role
Overview
- This role is responsible for supporting regulatory affairs activities including documentation, compliance monitoring, registration, and coordination with health authorities (MOHAP, DHA, DOH, EHSE).
- The role ensures that all required licenses, approvals, and certificates are obtained and maintained in a timely manner to enable continuous, compliant healthcare operations.
- The post holder will:
- Manage reconciliation and validation of government-related expenses, ensuring accuracy between invoices, receipts, payment records, and ERP systems.
- Monitor and track payments related to visas, labor contracts, licenses, renewals, permits, fines, and regulatory approvals.
- Maintain reconciliation trackers, financial reports, and card utilization summaries for Regulatory Operations activities.
- Identify and resolve discrepancies in coordination with Finance, PRO teams, and relevant authorities.
- Ensure timely funding and monitoring of government payment cards to support uninterrupted operational processing.
- Maintain proper documentation, archiving, and audit readiness for all government transactions and regulatory records.
- Coordinate medical fitness tests and Tawjeeh sessions with relevant authorities and approved centers in compliance with UAE regulations.
- Schedule, track, and follow up on employee appointments and required documentation for visa and employment processing.
- Liaise with HR, onboarding teams, and government entities to ensure timely completion of regulatory formalities for employees.
- Prepare periodic reports, maintain compliance trackers, provide process updates, and support internal and external audits.
- Ensure adherence to internal financial controls, confidentiality standards, and UAE regulatory requirements.
- Identify discrepancies, investigate variances, and coordinate resolution with finance, PRO teams, and relevant authorities.
- Ensure all government payment cards are adequately funded and top-ups are completed in a timely manner to avoid operational delays.
- Monitor card balances regularly and coordinate with Finance for advance funding based on forecasted government transactions.
- Reconcile card utilization against official government receipts and internal expense reports.
- Ensure proper archiving of invoices, official receipts, payment confirmations, and regulatory documents for audit purposes.
- Prepare periodic reconciliation reports, card utilization summaries, and financial dashboards for management review.
- Support internal and external audits by providing complete and accurate documentation of government-related transactions.
- Continuously review and improve reconciliation and card funding processes to enhance efficiency, compliance, and financial control.
- Ensure strict adherence to internal financial policies and UAE regulatory requirements.
Education
- and Certification
- Diploma or bachelor’s degree in finance, Accounting, Business Administration, or a related field.
- Knowledge and Skills
- Strong knowledge of UAE government fee structures and regulatory processes across multiple authorities.
- Advanced reconciliation skills covering invoices, receipts, bank transactions, card statements, and ERP financial entries.
- Experience managing prepaid government cards and monitoring funding cycles.
- Proficiency in ERP/finance systems and Microsoft Excel (advanced level preferred).
- Strong analytical ability to identify inconsistencies and financial discrepancies.
- High attention to detail and accuracy.
- Strong coordination skills with internal departments and external government stakeholders.
- Understanding of compliance, audit requirements, and financial governance standards.
- Officer – Regulatory Operations benefits from having experience/competency in:
- Knowledge of UAE labor and immigration regulations.
- Expertise in reconciling MOHRE and immigration-related invoices and payments.
- Proficiency in ERP/financial systems for tracking and reporting.
- Accuracy in auditing and validating government expenses.
- Strong coordination with internal teams and government entities.
- Ability to improve reconciliation processes for efficiency and compliance.
Experience
- 3+ years of experience in government relations & regulatory operations. Preferably within the UAE healthcare sector will be an advantage.
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