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Officer-Loss Prevention

The Ritz-Carlton Hotel Company, L.L.C.
Doha, QAT
fulltime
Entry
Yesterday
LossOfficerPrevention
Free

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LossOfficerPrevention
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Location

Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP

Full Time

Located Remotely?

Position Summary

Patrol all areas of the property; assist guests with room access.

Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.

Lock property entrances when required.

Conduct daily physical hazard inspections.

Respond to accidents, contact EMS or administer first aid/CPR as required.

Assist guests/employees during emergency situations.

Notify appropriate individuals in the event of accidents, attacks, or other incidents.

Defuse guest/employee disturbances.

Call for outside assistance if necessary.

Complete incident reports to document all Security/Loss Prevention related incidents.

Handle all interruptions and complaints.

Resolve safety hazard situations.

Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.

Report to scenes of vehicle accidents/thefts.

Call for assistance using proper code responses.

Complete a Loss Prevention shift summary/daily activity report.

Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.

Conduct investigations and gather evidence.

Conduct interviews with relevant parties.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language; prepare and review written documents accurately and completely.

Develop and maintain positive working relationships with others; support team to reach common goals.

Comply with quality assurance expectations and standards.

Stand, sit, or walk for an extended period of time.

In addition, some states may have additional licensing/registration requirements to be considered for this position.

Read and visually verify information in a variety of formats (e.g., small print).

Visually inspect tools, equipment, or machines (e.g., to identify defects).

Enter and locate work-related information using computers and/or point of sale systems.

Move at a speed required to respond to work situations (e.g., run, walk, jog).

Stand, sit, or walk for an extended period of time or for an entire work shift.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Move through narrow, confined, or elevated spaces.

Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Perform other reasonable job duties as requested by Supervisors.

Education

High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

*At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*

전 세계 100개 이상의 수상 경력에 빛나는 리츠칼튼은 고객이 머무른 후에도 오래도록 기억에 남을 특별한 경험을 선사합니다. 리츠칼튼은 우리를 찾는 고객들이 평생 좋은 추억을 간직할 수 있도록 세계 최고의 호스피탈리티 전문가들을 영입하고 있으며, 창의적이고, 사려 깊고, 열정적인 태도를 지닌 사람이라면 모두가 성공할 수 있다고 믿습니다.

하루도 빠짐 없이 희소성과 특별함이 있는 럭셔리 서비스의 기준을 세우고 전 세계 고객에게 보살핌과 편안함을 드리기 위해 탁월한 서비스를 제공하는 것에 자부심을 느끼고 있습니다.

여러분의 역할은리츠칼튼의 '골드 스탠다드(Gold Standards)'를 고객에게 매일 우아하고 사려 깊게 전달하는 것입니다. 골드 스탠다드는 리츠칼튼의 근간이며, 매일 우리가 지난 날보다 더 나은 사람이 되도록 인도하는 역할이 되어줍니다. 리츠칼튼을 성공적으로 이끈 문화, 즉 고객 서비스에 대한 토대와 신념을 통해 럭셔리 호스피탈리티 분야의 글로벌 브랜드 리더로서의 명성을 얻었습니다. 우리 팀의 일원으로서 여러분은 직원 약속, 신조 및 서비스 가치와 같은 골드 스탠다드에 대해 배우고 모범을 보일 것입니다. 리츠칼튼은 여러분이 하는 일과 여러분이 함께 일하는 사람들에 대해 자부심을 기회를 약속 드립니다.

리츠칼튼에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다.

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