Officer Injaz - Merchant Services Dept 41 Operations Group
Skills
About This Role
Job Description
- Performing end-to-end testing of the newly introduced POS Terminals across Card Schemes for all new projects.
- Experience with EDMS, PRIME, Terminal Management System (TMS), and ORACLE Inventory Management.
- Setup & Preparation along with Configuration change of Point of Sale including GPRS, Desktop, Branch Pinpad Terminals.
- Onboarding and Checking setup of MasterCard Internet Gateway System (MIGS & MPGS) for all the merchants to enable Online Payment for all Card Schemes.
- Ensure accurate and timely dispatch of POS machines to the merchants within UAE as per set SLAs in dual controlled environment
- Knowledge of Mobile POS Solutions.
- Final testing of POS before deployment & Resolve POS complaints on daily basis.
- Ensure compliance with bank security procedures while working in a dual-controlled environment.
- Perform Quality Checks on all configured devices before dispatch to Business.
- Technical support to sales and service team for all kind of Terminal related issues.
- Co-ordinate with vendor and Mashreq IT team for any software related issues.
- Support Card Acquiring Business for their daily urgent POS requirement.
- Monitor and manage POS device inventory and accessories.
- Maintaining daily, weekly and monthly MIS and Data Trackers
Job Details
Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.mashreq.com/rise Job Function: Others Company Industry/
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