Officer - Government Relations (UAE National ONLY)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
The Government and Regulatory Officer is responsible for processing, handling, and responding to requests and queries received from Courts, Police, Public Prosecution, and Minor Affairs authorities across the UAE and Qatar, ensuring that all customer and non-customer cases are handled in a timely, accurate, compliant, and risk-free manner. The role supports the Manager and the team in meeting the objectives set by the unit Head by assisting with the execution of approved proc
Key Skills for This Role
Full Job Posting
Overview
- The Government and Regulatory Officer is responsible for processing, handling, and responding to requests and queries received from Courts, Police, Public Prosecution, and Minor Affairs authorities across the UAE and Qatar, ensuring that all customer and non-customer cases are handled in a timely, accurate, compliant, and risk-free manner. The role supports the Manager and the team in meeting the objectives set by the unit Head by assisting with the execution of approved processes, controls, and requirements related to government and regulatory entities.
- Case Processing: Process and handle UAE Court Orders as per approved procedures.
- Cross-Border Coverage: Process and handle Qatar Court Orders and LEA requests within defined SLAs.
- Law Enforcement Support: Handle Police letters and enquiries across all UAE emirates.
- Prosecution & CID: Handle Public Prosecution and CID correspondence (UAE).
- Inbox Management: Manage and respond to email enquiries received from government entities or stakeholders.
- Systems Execution: Process cases through Velocity - MOFT system where applicable.
- Compliance: Ensure all correspondence complies fully with regulatory instructions and internal policies.
- Timely Closure: Monitor, coordinate, and follow up on assigned cases to ensure timely closure.
- Service Quality: Support initiatives that improve operational efficiency and service quality within the unit.
- Internal Coordination: Follow up on issues with internal stakeholders within Mashreq.
- External Alignment: Maintain effective coordination with regulators and internal/external support teams (e.g. Technology).
- Other Duties: Perform other tasks as assigned by line management.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Mashreq
Unit Manager.CIBG - Corporate Origination and Business Development.41.Corporate & Investment Banking Group - UAE National
Abu Dhabi, UAE
Job Purpose - This role leads Mashreq’s UAE Middle Markets Origination Unit, responsible for originating and onboarding new-to-bank corporate clients with annual turnover between AED 200 million and AED 1 billion across
SVP - Operating Systems, Database & Storage.Injaz-TECH-TOPS-Technical Services&Systems Engineering.MIT
Abu Dhabi, UAE
The SVP - Operating Systems, Database and Storage is a critical leadership role charged with shaping and executing the strategy for Mashreq Bank’s next-generation technology platforms. Responsible for overseeing a global
SVP -Datacenter Operations & Enterprise Monitoring.Injaz-Tech-TOPS-Datacenter & ATMs.MIT
Abu Dhabi, UAE
The SVP - Datacenter Operations and Enterprise Monitoring is a critical leadership role charged with shaping and executing the strategy for Mashreq Bank’s next-generation datacenter and monitoring and observability platf
SVP - Cloud, Virtualization & GPU/AI Platforms.Injaz - TECH - Cloud Center of Excellence.MIT
Abu Dhabi, UAE
The Head of Cloud, Virtualization, and GPI/AI Platforms is a critical leadership role charged with shaping and executing the strategy for Mashreq Bank’s next-generation technology platforms. Responsible for overseeing a
Credit Evaluator.Retail Ops - Lending Ops - UnSecured Loans.Credit Management
Abu Dhabi, UAE
Key Responsibilities \ Review and assess credit applications submitted by customers. \ Analyze financial statements, bank references, trade references, and credit reports. \ Conduct credit risk assessments and recommend
Director, Wholesale Islamic.CIBG - Islamic Banking.Corporate & Investment Banking Group
Abu Dhabi, UAE
Grow existing Islamic corporate book inorganically (NTB) & organically (Existing corporate book) within CIBG & IBG in collaboration with the relevant product partners & respective relationship teams. - Maximize market sh
Project Manager, GTB PMO- Corporate & Investment Banking Group
Abu Dhabi, UAE
MashreqBank JOB DESCRIPTION 1 Job Title Project Manager, GTB Digital Transformation - PMO Department CIBG - GTB - PMO Position Name Manager, GTB Digital Transformation - PMO.CIBG - GTB Position ID Incumbent No. Incumbent
Relationship Manager, Deposits & employee banking.Injaz - RBG - Emirati Deposits Team - Abu Dhabi.Retail Banking Group
Abu Dhabi, UAE
1 Job Title Relationship Manager, Liabilities Department RBG - Emirati Segment Position Name Relationship Manager Liabilities RBG - Emirati Segment.41.Retail Banking Group Position ID Incumbent No. Incumbent Name Group J
Unit Manager.CIBG - Corporate Origination and Business Development.41.Corporate & Investment Banking Group - UAE National
Abu Dhabi, UAE
SVP - Operating Systems, Database & Storage.Injaz-TECH-TOPS-Technical Services&Systems Engineering.MIT
Abu Dhabi, UAE
SVP -Datacenter Operations & Enterprise Monitoring.Injaz-Tech-TOPS-Datacenter & ATMs.MIT
Abu Dhabi, UAE
SVP - Cloud, Virtualization & GPU/AI Platforms.Injaz - TECH - Cloud Center of Excellence.MIT
Abu Dhabi, UAE
Credit Evaluator.Retail Ops - Lending Ops - UnSecured Loans.Credit Management
Abu Dhabi, UAE
Director, Wholesale Islamic.CIBG - Islamic Banking.Corporate & Investment Banking Group
Abu Dhabi, UAE
Project Manager, GTB PMO- Corporate & Investment Banking Group
Abu Dhabi, UAE
Relationship Manager, Deposits & employee banking.Injaz - RBG - Emirati Deposits Team - Abu Dhabi.Retail Banking Group
Abu Dhabi, UAE