Office Technician

Role overview

Administrative and office support

• Operate the central telephone system, screen calls, greet visitors, and distribute incoming and outgoing mail.
• Perform word processing, proofreading, data entry, information retrieval, and report-information compilation.
• Complete copy request forms, facilitate file transfers, and prepare packets and materials for assigned ICs.
• Assist with vendorization, CDER coordination, WorkAbility students, clinical classes, and other administrative activities.

Records and documentation

• Scan, sort, and electronically link physical and electronic files using Laserfiche, then transfer files to the Program Manager or Administrative Assistant.
• Maintain accurate, organized records and send Requests for Information by fax or mail as directed by the assigned IC.

Qualifications

• High school diploma or equivalent and two years of office experience are required.
• An Associate of Arts degree or business school certificate may substitute for one year of required experience.
• Knowledge of office procedures, grammar and spelling, word processing, and data entry methods is required.
• Knowledge of Microsoft Excel, Word, PowerPoint, Outlook, and Access is required.
• Ability to type at least 25 words per minute is required.

Professional conduct

• Maintain confidentiality and handle sensitive information with discretion and professionalism.
• Communicate effectively with staff, consumers, families, vendors, and the public.

Organization