indeed
Office Associate
ALLOY WHEEL REPAIR SPECIALISTS
Ottawa, CAN
Full-time
Entry
Onsite
Discovered 3 days ago
Customer serviceOrder processing and order entryInvoice and payment processingMicrosoft Office Suite (Excel, Word, Outlook)Scheduling appointments and servicesWritten and verbal communication
Role Overview
Support smooth office operations at Alloy Wheel Repair.
Handle customer inquiries, order processing, merchandise sales, and administrative tasks.
Key Skills for This Role
Customer serviceOrder processing and order entryInvoice and payment processingMicrosoft Office Suite (Excel, Word, Outlook)Scheduling appointments and servicesWritten and verbal communication
Full Job Posting
Role overview
Support smooth office operations at Alloy Wheel Repair.
Handle customer inquiries, order processing, merchandise sales, and administrative tasks.
Responsibilities
- Answer customer inquiries by phone, email, and in person.
- Process customer invoices for wheels and tires and confirm required information.
- Support sales with order entry, invoicing, and payment processing; assist with tire sales and explain wheel and tire safety.
- Prepare and manage invoices, receipts, and other sales and service documents.
- Schedule tire installations, repairs, and other services, and inform customers about appointments.
- Keep the office neat and organized and ensure office equipment and supplies are stocked and functional.
Qualifications and skills
- High school diploma or equivalent.
- Strong organizational skills, multitasking, prioritization, and attention to detail.
- Excellent verbal and written communication; able to work in a fast-paced environment and collaborate with customers and coworkers.
- Proficient with Microsoft Office Suite and general office equipment; able to learn new software and tools.
- Able to lift up to 50 pounds and work in a fast-paced retail environment.
- Prior customer service or administrative experience is preferred.
- French speaking is a plus; Mandarin is preferred.
- Automotive or tire industry experience is a plus, but not required.
Work arrangement
- Work location is in person.
Employment
Job type is full-time.
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