Office Assistant II (Bilingual Spanish Required) - HHSA

Napa County

Position

Duties

• Perform general clerical duties and provide administrative support to the division.
• Respond to general public questions and inquiries.
• Prepare, process, assemble, file, and distribute reports, memorandums, correspondence, permits, applications, charts, tables, and specifications.
• Depending on division needs, work as a Call Agent, assisting customers by telephone and providing accurate information.
• Follow procedures, respond to inquiries, and connect customers with appropriate resources and services.
• Provide professional, patient, courteous service to internal and external customers in person, by telephone, or through other communication methods.

Position requirements

• Spanish speaking, reading, and writing ability is required; applicants indicating bilingual skills may need to demonstrate proficiency.
• A desirable combination includes one year of directly related general clerical experience.
• A desirable education combination is completion of twelfth grade, including or supplemented by general clerical training.
• Certain positions in this classification may require a valid California driver's license; the posting does not state that this vacancy does.

Work context

• The role may involve assisting customers in person, by telephone, or through other communication methods; no remote or hybrid policy is stated.
• County employees may be asked to provide critical services during emergencies as Disaster Service Workers.

Schedule and recruitment

• The vacancy is full-time.
• The posting lists an application deadline of October 8, 2026, with screening and interview dates tentatively scheduled afterward.

Benefits

• The posting mentions 32 hours of Winter Time-Off and links to further benefits information.
• Benefits listed do not apply to extra-help positions.

Selection process

• The recruitment includes application screening, supplemental-question scoring, and an oral panel interview.
• Applicants must complete supplemental questions for their responses to be evaluated.