Office Administrator

Purpose of the job

To provide sales and administrative support to the KSA based sales team.

To ensure the showroom is well presented at all times.

Specific responsibilities

Manage back-of-house functions and support the day-to-day operations of the KSA entity, including all office-related activities.

Handle incoming calls and emails directed to MillerKnoll KSA, ensuring timely and professional responses.

Ensure an exceptional customer experience by maintaining high service standards across all touchpoints.

Oversee daily office requirements, including purchasing supplies, stationery, CMF materials, software, and miscellaneous equipment.

Coordinate local and international shipments using the FedEx software manager.

Act as the primary point of contact for the IT department regarding office-related IT issues.

Assist with hotel and travel arrangements for the team as required.

Maintain an up-to-date log of monthly attendance and annual leave records in Excel and share it with the Administration Manager.

Support Dealers and Market Managers with project tracking and CRM activities; Salesforce.com experience is preferred.

Provide support to Dealers and Market Managers by managing company portal activities and delivering administrative assistance as required.

Navigate government and company portals to ensure smooth issuance of PRO/GRO requests and collaborate with local service partners to facilitate required processes relating to MillerKnoll KSA

Resource management

Contacts and relationships

Internal contacts:

HM Staff throughout International and the US

External contacts:

Person profile

and experience

Good level of Education

Excellent English spoken and written

Fluency in verbal and written Arabic is preferred.

of administration/sales support

Able to communicate effectively at all levels, by telephone and face-to-face

Computer skills word, excel and email

Good organisational skills

Good level of financial awareness

Very professional, friendly and confident

Well presented and smartly dressed

Able to keep work area tidy at all times

Able to deal with irate customers with confidence and to keep a calm approach at all times of stress

Happy to work on own initiative.

Mature attitude essential