indeed
Office Administrator
Rai Beauty Centre
Abu Dhabi, UAE
Fulltime, Contract
Onsite
AED 2,800/month
Discovered 1 weeks ago
Office administration and operations coordinationClient communication and booking managementTherapist and driver schedulingOperational reporting and documentationMicrosoft Excel and office applicationsOdoo or similar accounting/ERP systems
Role Overview
The Office Administrator supports daily operations and client experience, working closely with the Office Manager to maintain business continuity and provide administrative and operational backup.
Key Skills for This Role
Office administration and operations coordinationClient communication and booking managementTherapist and driver schedulingOperational reporting and documentationMicrosoft Excel and office applicationsOdoo or similar accounting/ERP systems
Full Job Posting
About Rai
Rai provides home wellness and massage services focused on a seamless, personalized client experience.
Role overview
The Office Administrator supports daily operations and client experience, working closely with the Office Manager to maintain business continuity and provide administrative and operational backup.
Client communication and scheduling
- Manage client inquiries, reservations, confirmations, rescheduling, and follow-ups through WhatsApp Business.
- Record booking information, client preferences, special requests, and appointment details; assist with concerns and escalate sensitive matters.
- Prepare therapist schedules and allocate appointments based on availability, service capabilities, client preferences, and locations.
- Communicate schedules and changes to therapists, monitor appointment progress, and coordinate last-minute changes or cancellations.
- Coordinate driver schedules, therapist transportation, client locations, daily routing, and timely arrivals.
Administration, finance, and operations
- Prepare and maintain daily, weekly, and monthly operational reports, customer databases, booking records, invoices, and therapist performance reports.
- Upload invoices and supporting documents in Odoo; record transactions and coordinate with management or accounting on missing documents or discrepancies.
- Monitor supplies, track usage, coordinate orders and deliveries with suppliers, and manage laundry collections, deliveries, stock rotation, and follow-ups.
- Support the Office Manager with procedures, systems, reporting, workflows, accurate handovers, and business continuity.
- Coordinate with therapists, drivers, suppliers, and management; anticipate operational issues and help find practical solutions.
Required skills and qualifications
- Previous experience in office administration, operations coordination, reservations, or customer service.
- Excellent written and spoken English; strong organizational skills and exceptional attention to detail.
- Ability to multitask under pressure, manage several bookings and urgent requests, and prioritize competing responsibilities.
- Proficiency in Microsoft Excel and general office applications.
- Ability to learn systems and procedures quickly; professional, dependable, customer-focused, and able to work independently once trained.
- Odoo or similar accounting/ERP experience is an advantage.
- Hospitality, spa, wellness, or service-operations experience is an advantage.
Work location
- Work location is in person.
Pay
- Pay is up to AED 2,800 per month.
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