Office Administrator

About the Role

Sales & Student Admissions

• Handle enquiries through phone calls, WhatsApp, social media and office visits.
• Make outbound calls to prospective customers and follow up regularly.
• Understand customer needs and explain relevant courses, fees and schedules.
• Conduct sales conversations, address questions and support enrolments.
• Coordinate client meetings, counselling sessions and admission formalities.
• Work towards agreed daily activity goals and monthly sales targets.
• Maintain professional relationships with customers before and after enrolment.
• Explain education programs accurately without promising guaranteed trading returns.

Lead Generation & Business Development

• Identify potential customers through outreach, referrals and online channels.
• Support B2B and B2C business development activities.
• Research potential corporate, college and business partnerships.
• Contact prospective partners and arrange discussions with management.
• Assist in preparing proposals, presentations and follow-up communications.
• Identify opportunities to expand the customer base.

Marketing Coordination

• Coordinate with the digital marketing and content teams on lead-generation activities.
• Follow up promptly on enquiries generated through campaigns.
• Share feedback on lead quality, customer questions and reasons for non-conversion.
• Support promotional campaigns and customer outreach.
• Track lead sources and sales outcomes to help improve campaign effectiveness.

Reporting & Growth Support

• Maintain accurate customer details and follow-up records in a CRM or spreadsheet.
• Submit daily activity updates and regular sales reports.
• Monitor personal targets, follow-ups and conversion performance.
• Research competitors and share customer insights with management.
• Suggest improvements to sales conversations and follow-up processes.
• Work with the Founder and management on assigned growth initiatives.

Candidate Requirements

• Freshers or candidates with experience in sales, business development, telecalling, admissions or customer service.
• Good communication skills in Tamil and English.
• Confidence in speaking with customers over the phone and in person.
• Interest in sales, marketing and business development.
• Good listening, follow-up and relationship-building skills.
• Willingness to learn, accept feedback and work towards targets.
• Basic computer knowledge, including Excel or Google Sheets.
• A business, marketing or MBA background is an added advantage.
• Prior trading knowledge is not mandatory.
• Previous team-management experience is not required for this executive role.

Salary

• ₹15,000 – ₹30,000 per month.
• The stated range covers different experience and responsibility levels; final offer depends on experience, skills and role scope.
• Performance-based incentives will be explained during the interview.

Working Hours

• 09:00 AM – 07:00 PM.

What We Offer

• Salary based on experience, communication skills and assigned responsibilities.
• Performance-based incentives.
• Opportunity to work with the Founder and management.
• Practical exposure to sales, marketing coordination and business development.
• Career progression into senior and team-lead roles based on performance.

Work Location

• Work Location: In person.
• Location: Chennai (Porur).