Nurse Supervisor - First Steps and WIC Programs

About the Department

The Personal Health Services Supervisor (PHSS) provides leadership and operational oversight for the First Steps and The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) programs within Public Health – Seattle & King County.

These programs support children and families through care coordination, screening, health promotion, and connection to medical, social, and community resources.

This position supervises multidisciplinary staff delivering services in Public Health Centers, satellite clinics, and community locations throughout King County.

The team is comprised of Registered Nurses, Registered Dietitians, Community Health Workers, Nutrition Assistants, Social Workers, and Administrative Support staff.

This position may also supervise other disciplines and may expand their supervision to other sites.

The Supervisor will have overall responsibility for the daily supervision of the team and be a key member of the site leadership team(s), working with program staff, other supervisors, and community partners.

The Personal Health Services Supervisor (PHSS) provides leadership and operational oversight for the First Steps and The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) programs within Public Health – Seattle & King County.

These programs support children and families through care coordination, screening, health promotion, and connection to medical, social, and community resources.

This position supervises multidisciplinary staff delivering services in Public Health Centers, satellite clinics, and community locations throughout King County.

The team is comprised of Registered Nurses, Registered Dietitians, Community Health Workers, Nutrition Assistants, Social Workers, and Administrative Support staff.

This position may also supervise other disciplines and may expand their supervision to other sites.

The Supervisor will have overall responsibility for the daily supervision of the team and be a key member of the site leadership team(s), working with program staff, other supervisors, and community partners.

Staff Supervision and Leadership Supervise First Steps and WIC staff, including hiring, onboarding, training, performance management, coaching, and corrective action.

Provide clinical and operational leadership across Public Health Centers, satellite clinics, and community settings.

Promote reflective practice, trauma-informed care, staff well-being, collaboration, inclusion, and professional growth.

Program Management and Implementation Plan, implement, and evaluate community health programs and services.

Assess program needs, allocate resources, and coordinate staffing to support effective service delivery.

Quality Improvement and Evaluation Support strategic planning, community health planning, and quality improvement initiatives.

Monitor quality assurance and compliance with applicable laws, regulations, policies, and procedures.

Client Experience and Issue Resolution Oversee patient satisfaction surveys and grievance processes.

Investigate and resolve client concerns and use feedback from families and community partners to improve services.

Communication, Training, and Collaboration Facilitate team and community partner meetings and provide program-related presentations and training.

Build effective relationships with staff, community organizations, and partner agencies.

Administrative Responsibilities Perform other duties as assigned to support program and departmental goals.

• Supervise First Steps and WIC staff, including hiring, onboarding, training, performance management, coaching, and corrective action.
• Provide clinical and operational leadership across Public Health Centers, satellite clinics, and community settings.
• Promote reflective practice, trauma-informed care, staff well-being, collaboration, inclusion, and professional growth.
• Plan, implement, and evaluate community health programs and services.
• Assess program needs, allocate resources, and coordinate staffing to support effective service delivery.
• Support strategic planning, community health planning, and quality improvement initiatives.
• Monitor quality assurance and compliance with applicable laws, regulations, policies, and procedures.
• Oversee patient satisfaction surveys and grievance processes.
• Investigate and resolve client concerns and use feedback from families and community partners to improve services.
• Facilitate team and community partner meetings and provide program-related presentations and training.
• Build effective relationships with staff, community organizations, and partner agencies.
• Perform other duties as assigned to support program and departmental goals.

Requirements: Bachelor's degree in nursing or a master's degree in nursing science or a graduate level nursing degree of MSN, DNP or PhD from an accredited school of nursing Washington State Registered Nurse License in good standing Washington State Drivers' License in good standing Current BLS-CPR for Healthcare Providers Experience in maternal and child health, pediatric care coordination, public health, or community-based health programs. Demonstrated experience supervising or leading staff in a healthcare, social service, or public health setting. Work Schedule: This is a full-time (1.0 FTE), Career Service position with benefits. The typical work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with travel to multiple service sites. This position is exempt and not eligible for overtime. Some schedule flexibility may be required to meet operational needs. This is an onsite position and telework is not permitted. Work Locations: North Public Health Center at Meridian - 10521 Meridian Ave N, 2nd Floor, Seattle, WA. 98133 and Columbia City Public Health Center – 440 37 Ave S., Seattle, WA, 98118. Kent Public Health Center at East Hill – 25742 104th Ave SE, Kent, WA 98030. This posting will be used to fill all needs. Interviews for the North Meridian & Columbia opportunity will be held September 17th and 18th. Interviews for the Kent Public Health Center opportunity will be held on September 21st and 22nd. Who May Apply: This position is open to all minimally qualified nurses. Union Affiliation: Washington State Nurses Association (WSNA). Contact: Amy M. Curtis, BSN, RN, Nurse Recruitment Manager at [email protected] with any questions.

• Bachelor's degree in nursing or a master's degree in nursing science or a graduate level nursing degree of MSN, DNP or PhD from an accredited school of nursing
• Washington State Registered Nurse License in good standing
• Washington State Drivers' License in good standing
• Current BLS-CPR for Healthcare Providers
• Experience in maternal and child health, pediatric care coordination, public health, or community-based health programs.
• Demonstrated experience supervising or leading staff in a healthcare, social service, or public health setting.

Work Schedule: This is a full-time (1.0 FTE), Career Service position with benefits.

The typical work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with travel to multiple service sites.

This position is exempt and not eligible for overtime.

Some schedule flexibility may be required to meet operational needs.

This is an onsite position and telework is not permitted.

Work Locations: North Public Health Center at Meridian - 10521 Meridian Ave N, 2nd Floor, Seattle, WA. 98133 and Columbia City Public Health Center – 440 37 Ave S., Seattle, WA, 98118.

Kent Public Health Center at East Hill – 25742 104th Ave SE, Kent, WA 98030.

Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Application Process If you are interested in pursuing this position and supporting King County’s vision for unified, equitable, and high-performing government, please follow the application instructions carefully. Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position. If you need this announcement in an alternate language or format, or you would like to request accommodation or assistance in the application or assessment process, please contact Amy Curtis at [email protected] King County's Vision, Mission, and ACTIVATE Values unite us. King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here . King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

Are you ready to make a difference?

Come join the team dedicated to serving one of the nation's best places to live, work and play.

If you are interested in pursuing this position and supporting King County’s vision for unified, equitable, and high-performing government, please follow the application instructions carefully.

Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position.

If you need this announcement in an alternate language or format, or you would like to request accommodation or assistance in the application or assessment process, please contact Amy Curtis at [email protected]

King County's Vision, Mission, and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability.

We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact.

As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve.

Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust.

Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here .

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs: Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page . This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass. For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Transportation program and ORCA transit pass 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
• Flexible schedules and telecommuting options, depending on position Training and career development programs
• Training and career development programs

• Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
• No.
• Yes
• No
• Yes
• No
• Yes
• No

• Willing to consider either