North Revenue Operations Business Partner

Secure consistent and disciplined execution of FC practices

Ensure a smooth, accurate and consistent running operation of the whole FC Process

Support all levels cross organization to have consistent FC from individual AE until MD (MU

level)

Drive the use of EAS tools to have a strict opportunity planning, deliver right insight to direct Sales Management

Create right insight in Win Loss, to better understand process and to driveway for improvement

Position Global & Regional Sales Programs, to increase deal conversion

Support Management to give right insight in deal execution process, look for optimization to increase conversion using quarter close process as per the franchise pillars.

Support in the DG process, to align different LoBs

Deliver insights, where DG is needed and facilitate this via APM or request increase of

Provide gap analysis to under key improvement areas in the MU pipeline

Position tools to give Sales Management better insight in corrective actions to increase contribution per individual

Deliver as a trusted advisor and partner to the business with respective credibility and influence from strategy to execution.

Fully understand core requirements and business implications to strategically advise on senior management decisions.

Enable business and sales stakeholders to leverage, adopt, and adhere to defined core processes or tools.

Lead, influence, and champion best processes and behaviors to re-enforce accountability for smooth end-to-end process execution.

Actively contribute and motivate the one team spirit.

Showcase successes, learnings, and best practices beyond internal borders or silos.

Develop, coach, guide, and lead peers.

Innovate, design, blueprint, and build sales supporting infrastructure (systems, tools, or applications).

Act as subject-matter expert.

Provide system and/or user support through guidance and trainings.

Manage aspects of the deployment and maintenance of related infrastructure incl. governance and documentation.

Ensure data stewardship - including projects for advanced simplification.

Reporting – simplify and optimize reports or related infrastructure.

Make consumption of reports accessible and relevant for senior leaders.

Analyze renewals data and Cloud KPIs based on the annual operating plan, business goals and priorities, and team MBOs.

Present actionable recommendations for business improvements based on these analyses to CSS leaders.

Collaborate with CSS team on annual GTM planning activities including budget development, risk evaluation, and KPI setting.

Provide support on GTM analysis and implementation for Customer Success Partners (CSPs).

Operationalize and facilitate the renewals forecast process in partnership with the CSS Leaders.

Drive forecast cadence, data governance and data hygiene with responsible opportunity owners and field leaders.

Follow up with opportunity owners, field leaders and other forecast stakeholders, including Cloud Renewal Center and Controlling, to resolve any issues in a timely way.

Prioritize quarter-end closing specific activities.

Update VET in accordance with global forecasting requirements and timelines.

Expert understanding of Cloud revenue recognition and booking cycle.

~3 years working experience in Operations and/ or Finance Controlling.

Solid knowledge in Excel, Power BI, and SAP Analytics tools.

Bachelor’s degree in business administration or its equivalent.

Highly analytical and strong hands-on mentality.

Excellent networking, interpersonal and collaboration skills

Fluency in English (Able to understand and communicate verbally and in writing)

Arabic language is a plus

Willingness to learn and able to adapt at a fast-paced environment.

Able to work under pressure and meet deadlines.

Have that positive vibe and able to work long extended hours, if required.

Excel Smart, PowerBI, and other computing tools.