Night Club Manager

Role overview

Responsibilities

• Lead, motivate, schedule, and develop staff; allocate duties and monitor attendance.
• Deliver VIP service, handle complaints, and provide personalized guest experiences.
• Maintain service, beverage presentation, grooming, cleanliness, and hygiene standards.
• Monitor sales, budgets, beverage costs, payroll, and operating expenses.
• Control inventory, requisitions, storage, breakage, wastage, and beverage replenishment.
• Coordinate DJs, entertainment, VIP reservations, promotions, and special events.
• Manage crowd safety, security procedures, and emergency preparedness.
• Train staff in service standards, product knowledge, upselling, and responsible alcohol service.
• Coordinate with hotel departments and ensure compliance with policies, licensing, and local laws.
• Prepare operational, sales, inventory, and staff-performance reports; inspect facilities and equipment and arrange maintenance.
• Drive continuous improvement, staff development, operational efficiency, and consistent five-star standards.

Qualifications and requirements

• Minimum 5–8 years in nightclub, bar, lounge, or entertainment venue operations, including 2–3 years in a managerial role.
• Experience managing large-capacity venues, preferably with 500–1,000 guests or more.
• Degree or diploma in hospitality, hotel management, or a related field preferred.
• Strong leadership, communication, problem-solving, and decision-making skills.
• Knowledge of Food & Beverage operations, beverage cost control, inventory, revenue generation, guest safety, crowd management, security, and emergency response.
• Experience with VIP guests, entertainment events, and high-volume operations.
• Proficiency in POS systems, Microsoft Office, and operational reporting.
• Excellent English communication; additional languages are an advantage.
• Available to work nights, weekends, public holidays, and major events.

Why join Radisson Hotel Group

• The employer highlights career development, inclusive team culture, global and local perks, and hotel rates for employees and loved ones.