Network Ops Coordinator (Night)
Role Overview
The role overview identifies the position as Network Operations Associate, while the source title says Network Ops Coordinator (Night).
This is a foundational middle-mile operations role focused on accurate, efficient parcel movement and on-time, cost-effective service.
Key Skills for This Role
Full Job Posting
About HIVED
HIVED is a London-based logistics startup building a parcel delivery network powered by an all-electric fleet.
The company focuses on parcel delivery, customer experience and operations technology.
Role overview
The role overview identifies the position as Network Operations Associate, while the source title says Network Ops Coordinator (Night).
This is a foundational middle-mile operations role focused on accurate, efficient parcel movement and on-time, cost-effective service.
What you’ll do
- Execute daily routing, tracking, carrier coordination and exception handling.
- Ensure parcels are collected, documented and correctly handed over at every middle-mile stage.
- Escalate issues and provide clear updates to Supervisors; help drivers resolve on-road issues.
- Coordinate information flow with third-party warehouses and operators.
- Maintain accurate system updates and movement data; follow safety, compliance and carrier standards.
- Support peak periods with extended hours or different shifts when required.
What HIVED is looking for
- Willingness to learn, proactive development and ability to thrive in a fast-paced, changing environment.
- Excellent written and spoken English for communication with carriers, sites and internal teams.
- Attention to detail, disciplined process-following and ability to identify and escalate risks.
- Reliable team player who contributes positively to shift morale.
- Basic proficiency in Google Sheets or Excel and operational systems.
- At least 1 year of logistics, transport or warehousing experience is preferred but not essential.
Benefits and development
- The role offers learning and progression opportunities based on success.
- Benefits include holiday allowance, birthday and tenure-based days off, private medical insurance, development plans, team events and other listed employee benefits.
- Holiday allowance varies by shift pattern; the posting lists 25 days plus public holidays and alternative equivalents for specified patterns.
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