{bc}
Apply
workday

Network Operations Manager

S&P Global Inc.
Gurugram, IND
Full-time
Manager · 3+ years experience
Onsite
Discovered 1 months ago

Full Job Posting

Required Skills:

  • Operational Leadership: Experience leading or coordinating 24/7 critical network operations, including monitoring, alarm triage, and incident response. 3+ years of experience.
  • Team Leadership: Experience managing or supporting distributed technical teams across multiple time zones. 3+ years of experience.
  • Business & Asset Operations: Familiarity with network asset lifecycles, CMDB/ITSM workflows, and circuit/carrier management. 3+ years of experience.
  • Financial & Spend Validation: Experience reviewing vendor invoices, tracking spend, or managing functional budget documentation. 3+ years of experience.
  • Tooling Familiarity: Working knowledge of network monitoring and observability platforms.

Preferred Qualifications

  • Vendor & Partner Management: Experience working with contracted engineers, managed service providers, or remote-handed vendors.
  • Experience with Kentik, LogicMonitor, or Forward Networks.
  • Transformation Context: Exposure to standing up processes in a transformation, carve-out, or TSA-exit environment.
  • Technical Depth: Network engineering understanding (such as CCNA-level concepts) to effectively partner with engineering teams.
  • Automation & Modernization: Interest or experience in network scripting, ITIL frameworks, or integrating automation/AI into operational workflows.
  • This is a hybrid role with in-office expectations determined by location and subject to change based on evolving business needs.

Qualifications

  • Operational Leadership: Experience leading or coordinating 24/7 critical network operations, including monitoring, alarm triage, and incident response. 3+ years of experience.
  • Team Leadership: Experience managing or supporting distributed technical teams across multiple time zones. 3+ years of experience.
  • Business & Asset Operations: Familiarity with network asset lifecycles, CMDB/ITSM workflows, and circuit/carrier management. 3+ years of experience.
  • Financial & Spend Validation: Experience reviewing vendor invoices, tracking spend, or managing functional budget documentation. 3+ years of experience.
  • Tooling Familiarity: Working knowledge of network monitoring and observability platforms.
  • Vendor & Partner Management: Experience working with contracted engineers, managed service providers, or remote-handed vendors.
  • Experience with Kentik, LogicMonitor, or Forward Networks.
  • Transformation Context: Exposure to standing up processes in a transformation, carve-out, or TSA-exit environment.
  • Technical Depth: Network engineering understanding (such as CCNA-level concepts) to effectively partner with engineering teams.
  • Automation & Modernization: Interest or experience in network scripting, ITIL frameworks, or integrating automation/AI into operational workflows.
  • This is a hybrid role with in-office expectations determined by location and subject to change based on evolving business needs.

Responsibilities

  • Maintains consolidated lifecycle documentation, asset records, and cost reporting.
  • Ensures end-to-end accuracy of network asset and service records, from CMDB to circuit inventory.
  • Runs the daily operational cadence—including huddles, alarm triage, outage tracking, and change facilitation—to maintain environment stability.
  • Oversees firmware maintenance and ensures high availability across a distributed network infrastructure.
  • Network Business Functions
  • Lifecycle Management: Oversee network assets and services from acquisition through refresh and retirement.
  • Financial Administration: Consolidate team budget records into a single version-controlled document, track spend, and report rollups to the Head of Network.
  • CMDB & Compliance: Keep asset and service records accurate, integrated, and audit-ready.
  • Circuit & Carrier Operations: Manage inventory, orders, disconnects, and billing accuracy.
  • Vendor & Purchasing Strategy: Partner with peer managers on purchasing, support renewals, and remote-hands vendor relationships.
  • Network Operations
  • Operational Leadership: Lead the team in triaging daily alarms, running morning operational huddles, and managing out-of-band management networks.
  • Observability & Tooling: Administer network intelligence and monitoring platforms (e.g., Kentik, LogicMonitor, NodePing, Forward Networks).
  • Incident & Change Management: Facilitate major changes, log activities, track outages, and supply engineers with operational data to speed recovery.
  • Global Coverage: Maintain a follow-the-sun operational model, delivering daily hand-off reports and extending triage coverage across time zones.
  • Team Leadership
  • Support and guide a distributed team across Canada, the US, and India, including internal staff, contracted engineers, and remote-hands providers.
  • Set clear priorities, support team performance, and coordinate seamless coverage across time zones.
  • What We're Looking For

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at S&P Global Inc.

Associate Data Engineer

Bengaluru, IND

Discovered TodayFull-time

Senior Director, Dealer Groups

, USA

Discovered YesterdayFull-time

Project Manager, Planning Solutions

Bengaluru, IND

Discovered YesterdayFull-time

Programme Delivery Manager, Forecasting Systems

Bengaluru, IND

Discovered YesterdayFull-time

Senior Principal Compliance Specialist, Ethics & Investigations

Centreville, USA

Discovered 2 days agoFull-time

Senior Cyber GRC Specialist

Gurugram, IND

Discovered 2 days agoFull-time

Senior Cyber Defense Analyst

Gurugram, IND

Discovered 4 days agoFull-time

Digital Employee Experience Specialist I

Bozeman, USA

Discovered 1 weeks agoFull-time