NETWORK ENGINEER
Full Job Posting
About Atos Group
Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.
Role Summary
The Network Support Engineer is responsible for implementing change requests, typically during evening maintenance windows, troubleshooting customer connectivity incidents, and participating in a rotating on-call schedule to meet SLA requirements.
Key Responsibilities
- Implement scheduled change requests and maintenance activities during defined change windows (typically beginning around 7:00 PM), following established change control procedures and rollback plans.
- Triage, diagnose, and resolve customer-impacting connectivity incidents across campus, data center, and WAN environments.
- Perform hands-on configuration, upgrades, and troubleshooting of:
- Cisco Nexus switches
- Cisco ASA firewalls
- Cisco ACI
- F5 BIG-IP LTM devices
- Analyze routing and forwarding issues involving:
- BGP
- OSPF
- VRFs
- VXLAN/EVPN (where applicable)
- HSRP/VRRP
- Related networking protocols
- Troubleshoot firewall policies, NAT configurations, access control lists (ACLs), and SSL/TLS offloading issues on Cisco ASA and F5 platforms.
- Utilize packet captures, log analysis, and monitoring tools (e.g., Wireshark, tcpdump) to identify root causes and resolve issues efficiently.
- Participate in an on-call rotation, responding to alerts and incident escalations, performing after-hours remediation, conducting post-incident reviews, and maintaining incident documentation.
- Maintain accurate network documentation, diagrams, and operational procedures.
- Hands-on experience with Cisco Nexus (NX-OS) platform.
- Strong experience with Cisco ASA firewalls, including policy management, NAT, and VPN troubleshooting.
- Expertise in Cisco ACI, including:
- APIC administration
- Tenants
- Contracts
- Endpoint Groups (EPGs)
- Forwarding and connectivity troubleshooting
- Experience with F5 BIG-IP LTM, including:
- Virtual Servers
- Pools
- iRules
- SSL Profiles
- Strong routing and switching knowledge, including:
- VLANs
- STP
- Proficiency in troubleshooting using packet captures, device logs, and CLI diagnostic tools.
- Excellent customer-facing communication skills with the ability to explain technical issues to non-technical stakeholders.
- Strong documentation skills and attention to detail.
Required Experience & Skills
Hands-on experience with Cisco Nexus (NX-OS) platform.
Strong experience with Cisco ASA firewalls, including policy management, NAT, and VPN troubleshooting.
Expertise in Cisco ACI, including:
APIC administration
Tenants
Contracts
Endpoint Groups (EPGs)
Forwarding and connectivity troubleshooting
Experience with F5 BIG-IP LTM, including:
Virtual Servers
Pools
iRules
SSL Profiles
Strong routing and switching knowledge, including:
BGP
OSPF
VLANs
STP
VRFs
HSRP/VRRP
Proficiency in troubleshooting using packet captures, device logs, and CLI diagnostic tools.
Excellent customer-facing communication skills with the ability to explain technical issues to non-technical stakeholders.
Strong documentation skills and attention to detail.
Preferred Qualifications
- Industry certifications such as:
- CCNA
- CCNP
- F5 Certifications
- Work Schedule
- Willingness to work evening maintenance windows (typically beginning at 7:00 PM).
- Participation in a rotating on-call support schedule to ensure SLA compliance and operational continuity.
- Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
- Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
- Choose your future. Choose Atos.
Work Schedule
- Willingness to work evening maintenance windows (typically beginning at 7:00 PM).
- Participation in a rotating on-call support schedule to ensure SLA compliance and operational continuity.
- Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
- Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
- Choose your future. Choose Atos.
About Atos
Atos is the services brand of Atos Group, providing secure end-to-end digital services to public- and private-sector organizations worldwide. Its services span cloud infrastructure, cybersecurity, data and AI, applications, enterprise platforms, digital workplaces, and consulting.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Atos
Project Manager (Life and Pension)
Edinburgh, GBR
Principal S/4HANA Transformation Consultant für Healthcare (m/w/d)
, USA
Principal S/4HANA Transformation Consultant für Healthcare (m/w/d)
, USA
ABM & DBM Marketing Manager
, GBR
Data and AI Presales Architect
, GBR
Lead Azure DevOps Engineer
, GBR
SENIOR CONSULTANT
Chennai, IND
Senior Accounts Assistant
Edinburgh, GBR
