Network and Infrastructure Manager
Role Overview
Leads the Network and Infrastructure Division within the City of Victoria's Information Technology Department.
Scope includes enterprise infrastructure and data-centre architecture, server and back-office operations, networking, telecommunications, cloud services, and Service Desk operations.
Works on the IT leadership team and supports strategic and operational planning and reporting.
Temporary position for up to 24 months; 35-hour work week, Monday to Friday.
May be eligible for a hybrid work-from-home arrangement, subject to policy and operational needs.
Key Skills for This Role
Full Job Posting
Position overview
Leads the Network and Infrastructure Division within the City of Victoria's Information Technology Department.
Scope includes enterprise infrastructure and data-centre architecture, server and back-office operations, networking, telecommunications, cloud services, and Service Desk operations.
Works on the IT leadership team and supports strategic and operational planning and reporting.
Temporary position for up to 24 months; 35-hour work week, Monday to Friday.
May be eligible for a hybrid work-from-home arrangement, subject to policy and operational needs.
Leadership and division management
- Manages networks, telecommunications, server infrastructure, electronic storage, and Service Desk activities.
- Supervises technical staff, including team structure, selection and training, performance and attendance, conduct, grievances, and safety.
- Encourages staff professional development and training.
- Fosters continuous improvement, service orientation, and process-based methods.
- Builds relationships with City departments, organizations, government agencies, and the public.
Technology planning and modernization
- Establishes short- and long-term architectures and technology strategic plans.
- Researches best practices, assesses future needs, and develops business plans to advance technology.
- Investigates and implements alternate delivery models and establishes service-level agreements with business units.
- Coordinates infrastructure development and maintenance and provides technical advice and recommendations to senior management and Council.
- Advances Azure Local and Azure cloud adoption as SaaS migrations reduce the on-premises data-centre footprint.
- Leads an Azure Local hardware refresh, data-centre relocation, and network modernization projects.
Qualifications and experience
- Requires deep practical expertise in network and infrastructure environments.
- Requires management capability and the ability to guide technical decisions and architectural direction.
- Seeks a people-focused leader able to manage technical professionals and collaborate across an organization.
Compensation and benefits
- Salary pay band 6: $127,530.97 to $150,035.55.
- Benefits include a defined-benefit pension plan with employer-matched contributions and vacation allowance.
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