Network Analyst

About NWACC

Role overview

Essential duties

• Maintain, configure, upgrade, and support campus data, voice, and wireless networks and related systems.
• Install, integrate, and support new and existing systems and applications; monitor availability, utilization, throughput, and latency.
• Monitor network security and coordinate response to threats, vulnerabilities, and incidents with cybersecurity and IT staff.
• Maintain firmware, operating systems, and software updates; troubleshoot issues and optimize network performance and security.
• Resolve end-user issues, research systems, and recommend solutions or upgrades.
• Analyze system and network logs and collaborate with IT to resolve hardware and software problems.
• Track project status and deadlines and provide weekly project summaries to IT leadership.
• Travel to offsite locations to troubleshoot and repair issues as needed.
• Build positive relationships with customers, vendors, and stakeholders while providing technical service and support.

Minimum qualifications

• Associate degree or equivalent formal education in computer science, information technology, information systems, networking, or a related field; equivalent experience is accepted.
• Three years of progressively responsible experience in network administration, systems administration, or enterprise technology environments supporting multiple business and technical operations.
• Two years in a lead technical or systems administration capacity, including project coordination, technology implementation, and cross-functional collaboration.
• Demonstrated knowledge of enterprise networking, systems administration, information security, scripting and automation, disaster recovery planning, and secure and reliable technology practices.

Knowledge, skills, and abilities

• Knowledge of switching, routing, wireless networking, VLANs, DNS, DHCP, network security, and computer systems and network hardware and software.
• The provided description also refers to system and network design, automation of information systems, reporting, and procedure documentation.
• Ability to analyze systems, identify the source of errors, devise corrective actions, and explain support actions to non-technical personnel.
• The role calls for technical and analytical skills, collaboration, open communication, a positive outlook, and project management skills.

Pay

• Annualized pay is $48,671; higher compensation may be considered based on qualifications directly related to the position.

Workplace

• This is a 100% in-person position and is not remote.
• The role may require travel to offsite locations to troubleshoot and repair issues.

Application timing

• Applications received by October 23, 2026, are assured full consideration; later applications may be reviewed as needed to fill the position.