.Net JS Developer- Senior Associate – Operate - ICA

Key Responsibilities

• Incident Management & Troubleshooting
• Provide Level 2/3 support for applications built on.NET Framework and Visual Basic.
• Troubleshoot application crashes, functional defects, and performance issues.
• Debug issues related to assemblies, DLL dependencies, and configuration mismatches.
• Analyze logs, Windows Event Viewer, and application traces to identify root causes.
• Follow ITIL-based Incident, Change, and Problem Management processes using ServiceNow, JIRA, or Remedy.
• Reporting & Data Integration Support
• Support, troubleshoot, and enhance SSRS reports, subscriptions, and scheduled deliveries.
• Debug and optimize SSIS packages for data extraction, transformation, and loading (ETL).
• Resolve data accuracy, performance, and failure issues in SSIS jobs.
• Support business users with reporting requirements and ad-hoc data requests.
• Database & Query Optimization
• Analyze and optimize SQL queries, stored procedures, and indexes.
• Resolve database performance issues impacting application and reporting workloads.
• Support data validation, reconciliation, and data consistency checks.
• UI & Integration Support
• Support applications leveraging iFrame-based integrations between internal and external systems.
• Troubleshoot rendering, authentication, and session-related issues in embedded applications.
• Collaborate with frontend and integration teams to resolve cross-application issues.
• Performance Optimization
• Identify performance bottlenecks in application code, database queries, and reporting layers.
• Optimize application response times, report execution duration, and data refresh cycles.
• Monitor application health and proactively address performance degradation.
• Server & Environment Support
• Deploy and support applications hosted on IIS and Windows Servers.
• Manage Windows Services, batch jobs, and scheduled tasks supporting application workflows.
• Coordinate environment-related fixes across Development, QA, and Production systems.
• CI/CD & DevOps Support
• Support build and deployment pipelines for.NET and SSIS/SSRS artifacts.
• Assist with automated deployments using Azure DevOps, MSBuild, and release pipelines.
• Maintain source control practices using Git or TFS.
• Security & Compliance
• Ensure applications and reports comply with enterprise security and compliance standards.
• Support secure authentication, authorization, and data access controls.
• Address vulnerabilities and audit findings related to application and reporting platforms.
• Collaboration & Documentation
• Work in Agile (Scrum/Kanban) environments supporting continuous improvement.
• Maintain technical documentation, SOPs, runbooks, and knowledge articles.
• Collaborate with cr
• Travel Requirements
• Job Posting End Date