National Sales Analytics & Operations Manager

Health benefits.

Paid time off and holiday pay.

Wellness program.

Professional development & career advancement opportunities.

Lots of perks.

Build, maintain and publish the written sales KPI reporting by market, region and consultant: leads run, reschedule rate, sit rate, in-home close rate, net average ticket, finance % of sold, service-plan attachment, self-generated sales and margin.

Own the field scorecard used in market reviews and the inspection process; keep definitions, sources and calculations documented and consistent across every report.

Produce the weekly and monthly performance packages for the VP of Sales, the Directors and the National Area Sales Managers, with the markets and consultants below standard called out.

Maintain the financing reporting (applications, approvals, declines, second look, finance % of sat and of sold) in partnership with Finance and lender partners.

Quantify the sales impact of proposed initiatives — sit rate, close rate, ticket and financing changes — at the market and company level, using consistent, documented methods.

Analyze market and consultant performance to identify where the sales process is breaking down and which markets warrant intervention; provide the evidence behind corrective action plans.

Measure pilots and program rollouts (AI sales coaching, financing platform, price screen, certification) against the success metrics defined with the National Sales Strategy & Enablement team; report adoption and impact.

Support the annual budget and the Value Creation Plan with the KPI baselines, sizing and tracking the National Sales team is accountable for.

Own the reporting on sales capacity: leads set versus run by market, appointment confirmation and reschedule trends, consultant headcount versus plan and consultant productivity.

Maintain the recurring workforce-planning view that reconciles Talent Acquisition activity, onboarding and IGNITE throughput, and active sellers against targets, in partnership with Talent Acquisition and the Director of National Sales Execution.

Serve as the National Sales team’s owner for sales data and reporting systems; partner with IT and Finance on data sources, definitions and the reporting platform.

Support the Sr Program Manager, Sales Strategy with the data and validation behind commission and incentive processing.

Standardize how sales data is requested, produced and shared so that markets and the national team work from the same figures.

Other duties as requested or assigned.

We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.

We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.

We have an unmatched company culture . We’ve won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.

We’re one of the nation’s most recognizable brands. You’ll enjoy the stability that comes with a national company and a sense of pride when you’re a part of our team.

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