National HOD Business Manager

Position Summary

• Lead and drive the overall HOD business performance across KSA by overseeing operations and sales execution aligned with company strategic objectives.
• The role is responsible for achieving annual targets related to growth, EBITDA, volume delivery, and acquisitions while optimizing resources, headcount, and route capacity to enhance operational efficiency, service quality, and sustainable business expansion.
• A DAY IN THE LIFE...
• Strategic Planning for the HOD Operations & Sales departments to ensure proper planning growth.
• Set & communicate an individual target linked to the Company goals for each subordinate.
• Ensure applying predetermined KPI for both Operations & Sales.
• Ensure applying predetermined KPI for Call Center & M. 1st Delivery.
• Create synergies between Operations team & customer Service/ Events teams to enhance the Company service, Image and generate more demand.
• Monitors daily activities of the operations team to ensure the maximum efficiency.
• Leads, develops, and motivates the operations & sales team effectively to ensure that they achieve their annual targets and improve productivity, also conduct performance appraisals for all subordinates.
• Handle complaints that needs personal involvement to ensure customer satisfaction.
• Revising the Monthly Commission of the Sales & operations teams.
• Review & Control the operations Budgets (trucks’ maintenance & sales expenses) versus budget to ensure cost reduction.
• Reduction of team members’ annual leave balance as in the preset annual target.
• Ensure Safety & Security implementation & improvement in all sites to match Nestle Standards & compliance .

What Will Make You Successful

• Bachelor’s degree in business administration, Marketing, or related field; MBA is a plus.
• +5 years of progressive commercial Sales experience in FMCG or Beverages,
• Excellent analytical, interpersonal, and leadership skills.
• Proficiency in SAP, Power BI, and MS Excel.
• Fluent in English; Arabic is an advantage.
• Valid Saudi Driving License and flexibility to travel nationally.

What We Offer at Nestlé

We Offer

• Exciting opportunities to develop your leadership career within Nestlé’s.
• A culture built on respect, inclusion, and continuous learning.
• A dynamic, international environment where you can grow, innovate, and make an impact.
• The opportunity to represent globally trusted brands with strong local purpose.