National Client Manager
Role Overview
Full-time National Client Manager role in Canstar’s B2B team, reporting to the Group Manager, B2B Australia and New Zealand.
The role grows revenue by developing existing client relationships and winning new business across banking, general insurance, wealth, health, telecommunications, and energy.
The position is based in Brisbane with a hybrid work model. Compensation includes a base salary and performance-based incentives; no pay cadence is specified.
Key Skills for This Role
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About Canstar
Canstar provides financial comparison and ratings products, including Star Ratings and Awards, helping Australians make informed decisions and brands differentiate their products.
Role overview
Full-time National Client Manager role in Canstar’s B2B team, reporting to the Group Manager, B2B Australia and New Zealand.
The role grows revenue by developing existing client relationships and winning new business across banking, general insurance, wealth, health, telecommunications, and energy.
The position is based in Brisbane with a hybrid work model. Compensation includes a base salary and performance-based incentives; no pay cadence is specified.
Responsibilities
- Achieve and exceed annual revenue targets for endorsement licensing.
- Build strategic client relationships and understand clients’ market focus, strategy, and business challenges.
- Present research results and pitch endorsement licensing in connection with Awards and Ratings releases.
- Develop opportunities for research reports, data subscriptions, and digital B2C partnerships.
- Coordinate with PR and Communications to maximize media exposure and align sales with press and media campaigns.
- Work with Research, Editorial, Digital, Product, and Legal teams, including negotiating client contracts.
- Provide client insight to help shape ratings methodology, new categories, and business direction.
- Maintain relationships with all clients, including those who were not award winners in a given cycle.
What the employer is looking for
- Proven corporate or B2B sales experience and a record of meeting and exceeding targets.
- Strong relationship-building skills and confidence engaging senior stakeholders.
- Proactive problem-solving, strategic thinking, and a hands-on approach to execution.
- Ability to work as part of a team and independently.
- Genuine passion for or interest in digital marketing.
Desirable qualifications and experience
- A degree in business or marketing is desirable.
- Marketing experience, particularly in endorsement marketing, is desirable.
- Experience selling financial products or services, particularly banking, is desirable.
- Knowledge of the Australian financial services landscape is desirable.
Benefits
- Competitive base salary plus performance-based incentives.
- Hybrid work flexibility and the opportunity to work with leading Australian financial and consumer brands.
- Supportive, high-performing team culture focused on growth and innovation.
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