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National Account Manager
SoTalent
Sydney, AUS
Full-time
Mid-Senior
Hybrid
Discovered 1 weeks ago
Account managementCategory managementSalesCustomer relationship managementCommercial and P&L managementForecasting and demand planning
Role Overview
Hybrid National Account Manager role in Sydney, Australia, focused on category growth and strategic customer partnerships across consumer products.
The position covers category performance, forecasting, profitability, customer engagement, and commercial execution.
Key Skills for This Role
Account managementCategory managementSalesCustomer relationship managementCommercial and P&L managementForecasting and demand planning
Full Job Posting
Role overview
Hybrid National Account Manager role in Sydney, Australia, focused on category growth and strategic customer partnerships across consumer products.
The position covers category performance, forecasting, profitability, customer engagement, and commercial execution.
Category and commercial execution
- Develop category strategies and insight-led joint business plans aligned with customer and business objectives.
- Use customer, shopper, and market insights to identify growth opportunities and improve category performance.
- Execute promotions, product launches, and retail initiatives; adapt plans to changing market conditions.
- Manage revenue, profitability, trade investment, and return on investment; identify ways to improve sales and margins.
Planning and customer partnerships
- Lead forecasting using sales trends, market insights, promotional analysis, and demand-planning tools.
- Partner with supply chain and operations to ensure product availability and minimize disruptions.
- Build customer relationships and lead commercial discussions, negotiations, and business reviews.
- Conduct category reviews, present recommendations, and support innovation and new-product initiatives.
Trade investment and collaboration
- Manage trade-spend budgets, assess promotional performance, and use results to improve future campaigns.
- Work with Sales, Marketing, Finance, Category Management, Supply Chain, and Leadership.
- Provide reporting on commercial performance, forecasts, opportunities, and risks.
Required skills and experience
- 4+ years in account management, category management, sales, retail, FMCG, consumer goods, healthcare, or a similar commercial environment.
- Proven ability to manage customer relationships and deliver business growth.
- Strong commercial acumen and experience with financial performance and profitability metrics.
- Advanced forecasting, analytical, financial modeling, and business planning capabilities.
- Strong negotiation, influencing, and stakeholder management skills; able to manage multiple priorities.
- High proficiency in Excel, forecasting systems, reporting tools, and data analysis.
Preferred qualifications
- A bachelor’s degree in Business, Commerce, Marketing, Finance, Economics, or a related discipline is preferred.
- Retail, pharmacy, grocery, consumer goods, or healthcare channel experience is preferred.
- Category management, demand planning, and trade investment optimization knowledge is preferred.
- Experience supporting large customer portfolios and strategic business planning is preferred.
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