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Multimedia Systems Engineer

ARES Technical Services
Houston, USA
Full-time
Mid · 5+ years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

JOB RESPONSIBILITIES:

  • Design, install and configure Microsoft Teams Rooms certified, appliance-based systems, including compute appliances, touch consoles, cameras, microphones, speakers, displays, and content ingest
  • Manage multiple project tasks simultaneously and provide daily/weekly activity reporting.
  • Provide support for technical analysis for new hardware systems, upgrades, risk assessments, and implementation plans.
  • Participate in standards maintenance, assessment, and continual improvement, including commenting on NASA standards changes and hardware evaluation
  • Participate in the review and technically evaluate custom/non-standard room approaches, minimizing complexity and maximizing usability
  • Contribute to system obsolescence planning, lifecycle tracking, and upgrade/replacement roadmaps (5–7 year planning horizon).
  • Participate in engineering activities and meetings with Product Owners, customers, and stakeholders.
  • Communicate technical concepts clearly to non-technical stakeholders.
  • Willingness to travel for face-to-face meetings, room installation/configuration/acceptance, technical evaluation/site survey, and center visits as needed
  • Maintain relevant Microsoft Teams Rooms–related certifications.
  • EDUCATION & WORK REQUIREMENTS:
  • Requires minimum BA/BS and 5 years of related experience as well as hold a relevant certification for engineering Microsoft Collaboration Systems.
  • Minimum Requirements:
  • Must be a U.S. citizen.
  • Current Microsoft Teams Rooms certification, kept current as the MTR device list changes.
  • Experience supporting NASA, aerospace, DoD, or other large federal technical environments.
  • Demonstrated experience designing, installing, and configuring certified, appliance-based Microsoft Teams Rooms systems (compute, touch consoles, cameras, microphones, speakers, displays, and content ingest) that do not rely on third-party AV control systems.
  • Proven ability to engineer a room as a complete audio/video system, including room sizing, camera and microphone coverage, speaker coverage, display readability, cabling, and signal flow.
  • Experience with installation verification and acceptance testing, including camera framing, microphone pickup and noise rejection, and physical security.
  • Experience with network configuration and device enrollment (WCS Intune or equivalent) in line with Agency Security Configuration Standards.
  • Ability to write engineering documentation, installation guides, and end-user training materials that meet Section 508, kept in version-controlled repositories such as SharePoint Online.
  • Familiarity with EPEAT and energy-savings standards.
  • Strong communication and customer service skills, including explaining technical concepts to non-technical stakeholders and managing multiple projects with daily or weekly reporting.
  • Proficiency in Microsoft 365, SharePoint, and Box.

Preferred Qualifications:

  • Experience supporting NASA, aerospace, DoD, or other large federal technical environments.
  • Industry-recognized certifications in audio/video engineering, IT systems integration, or related fields
  • Experience coordinating with NASA facility teams for needed building modifications like power, and network configurations.
  • Experience supporting risk-based decisions, system security plan documentation, and coordination with engineering and service delivery leads
  • Experience providing training and training materials on collaboration and conference rooms
  • Experience working in sensitive or mission-critical environments, with awareness of federal IT security protocols and data handling standards.
  • ARES BENEFITS:
  • ARES offers a competitive compensation and benefit package. Full time employees may participate in:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA/FSA Accounts
  • Life & Disability Insurance
  • Critical Illness & Accident Insurance
  • ESOP
  • 401(k) Plan
  • Paid Time Off & Holidays
  • ARES is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5
  • position has been filled.

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