MT5 Manager

Role overview

MT5 platform administration

• Administer MT5 Manager and Administrator terminals, including server configuration, symbols, groups, trading sessions, swaps, margin settings and commissions.
• Maintain client account groups and trading conditions under approved product and risk parameters.
• Monitor performance, uptime and connectivity with liquidity providers, PrimeXM bridge and price feeds.
• Manage upgrades, patches and vendor coordination; configure plugins, gateways, data feeds and reporting tools.
• Maintain user access rights and role-based permissions in line with internal controls.

OMS and technical support

• Maintain, troubleshoot and enhance the OMS for accurate order routing, execution and trade booking; develop features and integrations with MT5 APIs, bridges, back-office and CRM systems.
• Reconcile MT5, OMS, liquidity providers and back-office records; document system architecture, configurations and changes.
• Lead the transition from outsourced to in-house support, including knowledge transfer; participate in testing, release management and change control.
• Provide second-line support on client trade queries, investigate disputes using server logs, journals and tick and price history, and prepare findings for client communication.
• Process authorized trade adjustments, corrections and compensations, and train Customer Support staff on MT5 and common client issues.

Risk, compliance and reporting

• Support Risk and Dealing with exposure monitoring, abnormal trading detection and toxic flow analysis.
• Produce regular and ad hoc reports for management, finance, risk and compliance; support regulatory reporting, audits and record keeping.
• Ensure platform controls align with internal policies and applicable regulatory requirements.

Experience and technical qualifications

• 3–5 years administering MT5 at a broker or trading firm; MT4 experience is beneficial.
• Experience maintaining or developing an OMS or trade-execution infrastructure; hands-on liquidity bridge experience. PrimeXM is ideal; oneZero, Centroid or similar are also considered.
• Strong knowledge of MT5 Manager API and/or Server API; programming skills in C++, C# and/or Python. MQL5 familiarity is a plus.
• Solid SQL and database skills; understanding of FIX, Linux or Windows servers and networking basics.
• Sound understanding of FX and CFD products, A-Book/B-Book/hybrid execution models, margin and leverage mechanics.
• Awareness of regulatory expectations for retail and professional trading environments.

Working style and schedule

• Analytical, methodical and detail-oriented; able to explain technical issues clearly and handle time-critical incidents.
• Strong documentation discipline and ownership mindset; willing to work the stated Monday-to-Friday shift hours.
• Fluent English is required; additional languages are advantageous.