MS P3O Officer

Job Details Position

Grade: L1 / L2 Job Purpose

• The P3O Officer acts as the shadow to the Project/Program Manager, providing governance, coordination, and portfolio management support across assigned projects.
• The role ensures standardized reporting, visibility, and adherence to company’s delivery framework while tracking progress, risks, and dependencies.
• Roles and Responsibilities
• Support the MS Project / Program Manager in planning, monitoring, and controlling project portfolios.
• Prepare dashboards, KPI trackers, and performance summaries for MS initiatives.
• Maintain risk, issue, and change registers; ensure compliance with governance standards.
• Facilitate stakeholder meetings, prepare minutes, and monitor follow-ups. Ensure accurate and timely documentation and reporting of portfolio status.
• Provide a Center of expertise and develop consistent standards and procedures, including templates, and guidance in tailoring across a range of programs and projects.
• Implement guidelines, procedures, and templates to collect and maintain consistent data and provide hands-on delivery support to a program or project.
• Coordinate information about how programs and projects run the standard program or project management methods, their progress, and problems.
• Facilitate creation and update of program or project plans as required by the program/project manager. Identify where cross dependencies exist and track/monitor these in support of the program/project manager.
• Establish and maintain baselines
• Facilitate the design, development, and ownership of the program or project plan, ensuring that all milestones and internal and external dependencies are identified, logged, and monitored
• Establish and operate a mechanism to track the delivery of programs or projects against the plan, update progress against the plan
• Run facilitated workshops on start-up, risk, planning, issues, etc.
• Perform program and project fast-track start-up and closure assistance
• Design and support governance/reporting for programs and projects
• Implement an agreed regular progress-reporting mechanism for all programs and projects, and thereby monitor the routine progress of programs/projects, and assist the program/project manager in preparation of the program/project status reports
• Provide regular reports to boards, including a commentary on performance, coordinating upward aggregation of data/information and reports – highlights reports, program status reports, management dashboards
• Develop and establish risk, issue, dependency, and change-control processes and templates, and assist the program and project team in their delivery
• Facilitate the quality review process for programs or projects Maintain the list of stakeholders and their interests and facilitate the formulation of the stakeholder engagement strategy
• Assist Program/Project Manager and customer with transition management

Qualifications

• Bachelor’s degree in Computer Science, or related field.
• 3–7 years of experience in PMO or Project Coordination within IT/Service Delivery environments.
• Certifications: Relevant Certifications in the same field. (PMP, ITIL)
• Skills Proficiency in MS Project, Excel, Power BI, MS Project & EPM, and related governance tools.
• Strong communication and stakeholder management skills.
• Excellent analytical and documentation skills.
• Ability to manage multiple priorities in fast-paced environments.
• Competencies Analytical thinking and problem solving.
• Effective time management and organizational skills.
• Teamwork, adaptability, and accountability. High attention to detail and data accuracy.
• Pay: ﷼13,000.00 - ﷼15,000.00 per month

Experience

• PMO or Project Coordination within IT/Service Delivery: 4 years (Required)

License/Certification

• PMP (Required)
• ITIL (Required)