MS - IT Infra/Cloud - Associate(Analyst) - ITAM - operate

Responsibilities

• Supporting cloud infrastructure operations and IT asset management activities across client environments
• Monitoring cloud services, infrastructure health, and performance metrics to identify issues and service gaps
• Troubleshooting incidents, access requests, and configuration problems across cloud platforms and administration tools
• Maintaining service records, asset data, and operational documentation for accurate reporting and tracking
• Assisting with cloud administration tasks across Microsoft Azure, Amazon Web Services, Google Cloud Platform, and Oracle Cloud Platform Services
• Using monitoring and observability tools such as Splunk, Dynatrace APM, and Performance Monitor to review system behavior
• Helping analyze cloud usage, cost trends, and operational data through Apptio and FinOps operating model activities
• Contributing to cloud compliance, infrastructure governance, and service delivery processes in managed services environments
• Collaborating with senior team members to resolve technical issues and support cloud operations improvements
• What You Must Have
• At least a Bachelor's degree
• At least 1 years of experience
• Oral and written proficiency in English required
• What Sets You Apart
• Demonstrating familiarity with cloud operations and infrastructure management
• Applying AWS, Azure, Google Cloud Platform, or Oracle Cloud Platform Services
• Supporting cloud service delivery, troubleshooting issues, and technical consultation
• Utilizing CloudOps, performance monitoring, and digital tooling in daily tasks
• Building awareness of IT asset management and managed services operations
• Embracing feedback, teamwork, and intellectual curiosity in fast-paced settings